Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.6
866 reviews
5 stars
699
4 stars
85
3 stars
25
2 stars
15
1 star
42
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Most customers praised the staff for being friendly, professional, and caring during their visits.
Efficiency
Many reviews highlighted the quick service and minimal wait times, with several customers noting they were in and out in a timely manner.
Cleanliness
The facility was frequently described as clean and well-maintained, contributing to a positive experience.
Customer Service Issues
Some customers reported negative experiences with front desk staff, citing rudeness or lack of friendliness, which detracted from their overall experience.
Long Wait Times
A few reviews mentioned long wait times, particularly for certain services, indicating a need for improvement in managing patient flow.
- SSSuzanDec 22, 20255.0Great people and great place
- TFTim FarquharDec 15, 20255.0All of the staff was caring kind
- EREloy RiveraDec 15, 20255.0Vuen servicio i mui amables personal
- SWSandy WilkersonDec 15, 20255.0The Doctor there was Amazing, he takes the time to talk to you. He didn't just try to hurry up and get you out. He answered all of my questions. I would highly recommend him to Anyone.
- JSJames StiglianoDec 8, 20255.0Never like to go to the local medical places but this was a great visit was I. And out and treated great
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, and occupational therapy.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 408 N Valley Mills Dr., Suite 408F, Waco, TX 76710, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Is Concentra Urgent Care open on public holidays?
Concentra Urgent Care is closed on major holidays including November 27, 2025, December 25, 2025, and January 1, 2026.
What payment options does Concentra Urgent Care accept?
Concentra Urgent Care accepts American Express, Cash, Discover, MasterCard, and Visa.
What languages are spoken at Concentra Urgent Care?
English is the primary language spoken at Concentra Urgent Care.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by visiting the consultation page on Concentra's website linked in the featured message section.
Which nearby car rental agencies are close to Concentra Urgent Care?
Budget Car Rental, Budget Rent A Car, and Avis are nearby car rental agencies, convenient for customers who need rental vehicles before or after their visit.
What nearby dining options are available near Concentra Urgent Care?
Customers can enjoy nearby restaurants such as Papa Johns Pizza, Saffron Indian Restaurant, Casa Ole', and El Mar Seafood Grill and Bar before or after their visit.
Are there any nearby fitness or wellness centers to Concentra Urgent Care?
Yes, Planet Fitness is a nearby gym where customers can engage in fitness activities, complementing wellness programs offered at Concentra.