Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
3.9
960 reviews
5 stars
595
4 stars
93
3 stars
56
2 stars
32
1 star
184
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and knowledgeable, with specific mentions of individuals who provided exceptional service.
Long Wait Times
Numerous reviews highlighted long wait times, often exceeding expectations, even with appointments, leading to frustration among patients.
Mixed Experiences with Doctors
While some patients reported positive experiences with doctors, others expressed dissatisfaction with their care, citing rudeness and lack of concern.
Cleanliness and Environment
The facility was frequently described as clean and well-maintained, contributing to a positive overall impression.
- TSThomas Shanahan1 day ago5.0Quick, organized and clean. They were sympathetic to my need to use the restroom and expedited the collection of urine. So thoughtful.
- RRR R1 day ago5.0Knowledgeable and experienced a fast process.
- CCCHRIS CHARDTJan 5, 20265.0Awesome people, They helped out with the paperwork, I needed for the City of Waco. They got me in and out as soon as possible even though it was past 5pm.
- HBHeather BishopDec 22, 20255.0Kat at the front desk was amazing and the sweetest girl they did amazing got me in pretty quick and I 10 out of 10 recommended
- JCJuan CornejoDec 12, 20251.0Staff is rude. They’re overloaded with work and take their frustration out on patients. The wait times are ridiculous, and you still end up getting treated badly.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What payment options are accepted at Concentra Urgent Care?
Concentra Urgent Care accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 4205 Franklin Ave, Waco, TX 76710, USA.
Is Concentra Urgent Care affiliated with any professional associations?
Yes, Concentra Urgent Care is associated with the Urgent Care Association of America.
What languages are spoken at Concentra Urgent Care?
English is the primary language spoken at Concentra Urgent Care.
How can I contact Concentra Urgent Care by phone or fax?
You can reach Concentra Urgent Care by phone at +1 254-772-7777 and fax at +1 254-772-2770.
Which nearby hotel can customers stay at when visiting Concentra Urgent Care?
Customers visiting Concentra Urgent Care can stay at Americas Best Value Inn Waco, a nearby hotel and motel.
Are there dining options near Concentra Urgent Care?
Yes, there are several nearby dining options including Firehouse Subs, Taco Bell, Cheddar's Scratch Kitchen, Jorge's Cantina Waco, Buffalo Wild Wings, Raising Cane's, Rosa's Cafe, and Papa Johns Pizza.
Where can I find fitness facilities near Concentra Urgent Care?
Planet Fitness, a gym and health spa, is located near Concentra Urgent Care for customers interested in fitness activities.