Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
3.9
944 reviews
5 stars
580
4 stars
92
3 stars
57
2 stars
32
1 star
183
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
While many customers praised the staff for being friendly and professional, there were also complaints about rudeness and lack of compassion from some staff members, particularly doctors.
Wait Times
Numerous reviews highlighted long wait times, with some customers reporting waits of over three hours, even with appointments.
Cleanliness
The facility received positive remarks for being clean and well-kept, contributing to a pleasant environment for patients.
Customer Service
Overall, customer service experiences varied; while some customers reported excellent service, others experienced frustration due to staff attitudes and communication issues.
Efficiency
Several customers noted quick service during their visits, particularly for drug tests and other straightforward procedures, although this was inconsistent across reviews.
- FLFrank LoyaNov 17, 20255.0These people were prompt and friendly. The entire staff was pleasant and knowledgeable. I recommend this location to anyone who seeks what I aforementioned on staff
- JCJuanita CobbNov 10, 20254.0Wait time was a little longer than I expected
- BBBennyNov 10, 20251.0Dr. Female Spanish think he was imagret
- CBCrissy BlackstockNov 10, 20254.0Fast, and friendly went in for a walk in pre-employment
- MWMickey WhislerNov 3, 20254.0It was a very nice experience. The guy at the Connor was very nice and the guy that did my hair follicle was a very nice guy also
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What payment options are accepted at Concentra Urgent Care?
Concentra Urgent Care accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 4205 Franklin Ave, Waco, TX 76710, USA.
Is Concentra Urgent Care affiliated with any professional associations?
Yes, Concentra Urgent Care is associated with the Urgent Care Association of America.
What languages are spoken at Concentra Urgent Care?
English is the primary language spoken at Concentra Urgent Care.
How can I contact Concentra Urgent Care by phone or fax?
You can reach Concentra Urgent Care by phone at +1 254-772-7777 and fax at +1 254-772-2770.
Which nearby hotel can customers stay at when visiting Concentra Urgent Care?
Customers visiting Concentra Urgent Care can stay at Americas Best Value Inn Waco, a nearby hotel and motel.
Are there dining options near Concentra Urgent Care?
Yes, there are several nearby dining options including Firehouse Subs, Taco Bell, Cheddar's Scratch Kitchen, Jorge's Cantina Waco, Buffalo Wild Wings, Raising Cane's, Rosa's Cafe, and Papa Johns Pizza.
Where can I find fitness facilities near Concentra Urgent Care?
Planet Fitness, a gym and health spa, is located near Concentra Urgent Care for customers interested in fitness activities.