Business Details
About
DentistOrthodonticsCosmetic DentistryNorth American Dental Group
Our doctors specialize in making beautiful smiles, maintaining your dental health, and helping you improve your appearance through cosmetic, restorative dentistry and braces. Our team strives to make your visit as pleasant and as comfortable as possible with relaxation techniques, oral conscious sedation, and nitrous oxide sedation. Our office is bilingual and our doctors treat people of all ages—both adults and children. Our experienced and friendly staff takes great pride in keeping your smile beautiful, and our promise to you is that the veneers, fillings, crowns, implants, and bridges we create will look as good as or better than the teeth nature has given you.
Location
Hours
Reviews
4.4
1,064 reviews
5 stars
829
4 stars
60
3 stars
22
2 stars
29
1 star
124
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the friendly and professional demeanor of the staff, highlighting their caring nature and attentiveness.
Service Speed
Numerous reviews mentioned slow service, with long wait times for appointments and procedures, leading to customer dissatisfaction.
Quality of Care
While some patients reported positive experiences with their treatments, others expressed concerns about the quality of care, including misdiagnoses and rushed procedures.
Communication Issues
Several customers noted difficulties in reaching the office by phone and receiving timely responses, which contributed to frustration.
Billing Concerns
There were complaints regarding billing practices, including unexpected charges and issues with insurance processing.
- JAJulie AndersonJan 5, 20261.0The dentist I saw was okay, but the office staff, including the manager leave a lot to be desired. I have tried 5 times to resolve a billing issue and still no call back. Needless to say, I won't be going back!
- JTJet ThompsonDec 25, 20252.0Staff and Dentist were very nice..however the service was beyond slow. Was almost here for 2 hours to get a tooth inspected. The dentist finally came in took about 5 minutes to inspect and talk to me and then tried to schedule me for another appointment as if it’s already not hard enough to take off work 🙂 I’m not sure if they overbooked their schedule or what but being there for 2 hours for a quick examination is not ideal.
- SWSanna WilliamsDec 9, 20251.0Incompetent people, made an appointment and verify it and it showed no appointment. Highly not recommend not going there. Rude front desk women , dirty waiting area.
- MMMadison MorseNov 13, 20251.0Got a two root canals done just to be referred to a specialist because of infection in both. the specalist said they didnt get everything out during the root canal and if they knew the dentist they would give a rude call for shabby work. Now i have to pay to have it done AGAIN but all my insurance is up for the year because of it.
- NMNicolas McIntyreOct 15, 20252.0Super slow and never pick up the phone
Frequently Asked Questions About East Texas Dental Associates
What dental services does East Texas Dental Group offer?
East Texas Dental Group provides general and family dentistry, cosmetic dentistry, dental implants, Invisalign, veneers, crowns and bridges, orthodontics, extractions, fillings, and sealants.
Where is East Texas Dental Group located?
The office is located at 212 Old Grande Blvd., Suite B-224, Tyler, TX 75703, USA.
What are the office hours for East Texas Dental Group?
They are open Monday to Thursday from 8:00 AM to 5:00 PM, Friday from 8:00 AM to 3:00 PM, and closed on Saturdays and Sundays, except for the second Saturday of every month.
Does East Texas Dental Group offer bilingual services?
Yes, the office is bilingual and provides services in both English and Spanish.
How can I schedule an appointment with East Texas Dental Group?
You can schedule an appointment by visiting their booking page at https://easttxdentalassociates.com/east-texas-dental-group#book or using their online reservation system.
What sedation options are available at East Texas Dental Group for dental procedures?
They offer relaxation techniques, oral conscious sedation, and nitrous oxide sedation to make visits comfortable.
Are there any nearby salons to visit before or after my dental appointment?
Yes, nearby salons include Stephanie’s Nail & Lash Bar and Hair by Madison, which can be great stops for beauty treatments around your dental visit.
What nearby health services are close to East Texas Dental Group?
Nearby health services include Epic Health Services hospital and Aveanna Healthcare - Tyler, along with Behavioral Innovations offering occupational therapy.
Are there nearby fitness or wellness centers that I can visit near East Texas Dental Group?
Yes, there are BeFree Yoga and Kingdom Fitness & Boxing nearby for fitness and wellness activities before or after your appointment.
Is there a nearby place to dine after my visit to East Texas Dental Group?
You can check out Bernard’s Mediterranean Restaurant or Ohayo Sushi, both conveniently located near East Texas Dental Group for a meal after your visit.