Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.2
812 reviews
5 stars
581
4 stars
77
3 stars
18
2 stars
19
1 star
117
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, courteous, and professional, contributing to a positive experience.
Wait Times
Several reviews highlighted long wait times, with some customers expressing frustration over delays in service.
Service Efficiency
While some customers experienced quick service, others reported inefficiencies, particularly regarding insurance processing and appointment handling.
Customer Experience
Overall, many customers had a good experience, appreciating the professionalism and helpfulness of the staff, despite some negative feedback.
Facility Issues
A few reviews mentioned issues with cleanliness and organization, particularly regarding restroom facilities and the handling of medical records.
- JBJaden BrownNov 17, 20255.0I had simple Drug screening for well established establishment and I needed a Drug screening For hiring process simple Very nice people got in and out in a timely manner with great communication skills with instructions of what I needed to do to make I was nice experience and Fair Drug screening
- CSCharles SNov 10, 20255.0Janet Cruz was very helpful with my dot physical..she was super kind and sweet..whoever is with her is a very lucky man..thank you for yall time .
- RARAYMOND ANDREWSNov 6, 20255.0I had a excellent experience at Concentra on Beckham in Tyler , Texas. The staff was always helpful, on the phone or in person. Valorie at the front desk was awesome. Dr Blue was always professional. Dr Blue always explained the treatment and what the result would be. I would go back without hesitation. RLA
- DSDee SpencerNov 3, 20255.0Nice and friendly staff that try to get you in and out as preofessionally as they can
- JJJPNov 3, 20251.0Unfriendly and unprofessional staff & far from urgent. Pack you a lunch because you’ll be waiting awhile!
Frequently Asked Questions About Concentra Urgent Care
What types of occupational health services does Concentra Urgent Care provide?
Concentra Urgent Care provides injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care in Tyler, TX?
Concentra Urgent Care is open Monday to Friday from 9:00 AM to 6:00 PM, and is closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on major holidays including November 27, 2025, December 25, 2025, and January 1, 2026.
What payment options does Concentra Urgent Care accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Which languages are spoken at Concentra Urgent Care in Tyler?
English is the primary language spoken at this location.
How can employers set up an account with Concentra Urgent Care?
Employers can click the featured message link on their website to set up an account for occupational health services.
What nearby medical centers are close to Concentra Urgent Care Tyler?
Nearby medical centers include Nova Medical Centers and Baylor Scott & White Center for Advanced Surgery - Tyler.
Are there convenient retail stores near Concentra Urgent Care for customers to visit?
Yes, Big Lots and Rent-A-Center are nearby retail stores customers can visit before or after their appointment.
What dining options are close to Concentra Urgent Care for patients or visitors?
Manny's Tex-Mex Cafe offers Mexican cuisine nearby for dining before or after a visit.
Are there nearby transit or automotive services to help customers reach Concentra Urgent Care?
Nearby automotive services include Chevron Station Tyler and Exxon & Mobil Stations, which can assist customers with fueling or vehicle needs while visiting.