Several customers expressed concerns about a lack of clear communication regarding insurance coverage and fees during appointments.
Staff Performance
While many reviews praised Dr. Boyd and his staff for their kindness and professionalism, some feedback highlighted instances of unprofessional behavior from certain staff members.
Child Experience
Most reviews indicated that children felt comfortable and even excited about their dental visits, thanks to the friendly and patient approach of Dr. Boyd and his team.
Overall Satisfaction
The majority of customers reported positive experiences and highly recommended Dr. Boyd for pediatric dental care.
AP
Allison Parks
4 days ago
2.0
My review would have prompted more stars had there been better communication. My 14 year old was referred to Dr. Boyd by her normal dentist due to her severe anxiety. Dr. Boyd offers an oral cocktail of meds to assist with anxiety filled patients. They called to schedule my appointment, we went to such appointment and had a very pleasant conversation. I spoke with the doctor regarding treatment and even spoke regarding insurance. Once I got to the front desk I was informed of a fee break down. At which point I noticed a huge lack of insurance coverage. Thus prompting me to realize the dentist was out of network. Not one time during any phone call, or the actual visit was this brough to my attention. I pay for healthcare for my children which reduces the ability to pay $1,200 for 3 cavities where my insurance only covers $200. This might not be a big deal to their current patient demographic, but this is not the case for me. The initial receptionist was extremely apologetic, but the woman sitting next to her was significantly annoyed by me. At this point, I was also charged for a consultation. Not on time during the initial conversation for scheduling was ANY of this information provided. I would never have even wasted my time, or his for that matter. Better communication with clear understanding would reduce pissed off customers. Provide the information so the person can make an informed decision. Customer service is vital!
PB
Pam Benton
Oct 24, 2025
5.0
Great experience! Dr Boyd gets the kids excited about dental care.
EB
Erica Beimer
Oct 3, 2025
5.0
Dr. Boyd and staff are awesome!! Definitely recommend!
TS
Taryn Scott
Aug 6, 2025
5.0
I was nervous to try a new dentist for my daughter, but had an immediate need this morning. I am so thankful for the compassionate, exceptional care Dr. Boyd, his hygienist Jill, and the whole team provided during our visit. They ensured my daughter’s nerves were at ease and made the entire experience fun and enjoyable for her. I highly recommend this practice.
SS
Starbucksbeautiful
Jul 23, 2025
5.0
My granddaughter had her visit and everything went wonderful. No need to search for any of dentist
What are the business hours of Pediatric Dentistry of Temple?
The office is open Monday to Thursday from 8:00 AM to 5:00 PM, and closed on Friday, Saturday, and Sunday.
Where is Pediatric Dentistry of Temple located?
It is located at 5008 Midway Dr, Temple, TX 76502-2715, United States.
Which payment options are accepted at Pediatric Dentistry of Temple?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Pediatric Dentistry of Temple accessible for wheelchair users?
Yes, the clinic has a wheelchair-accessible entrance.
What professional associations is Pediatric Dentistry of Temple affiliated with?
They are affiliated with the American Academy of Pediatric Dentistry, American Dental Association, Central Texas Dental Society, Texas Academy of Pediatric Dentistry, and Texas Dental Association.
What languages are spoken at Pediatric Dentistry of Temple?
English is the primary language spoken at the clinic.
What nearby dental offices are close to Pediatric Dentistry of Temple?
Nearby dental offices include Carus Kids: Temple Pedodontic, C. Brent Boyd, D.D.S. Pediatric Dentistry, and Carus Orthodontics: Temple, making it convenient to get specialized dental care in the area.
Are there nearby accommodations or dining options around Pediatric Dentistry of Temple?
Yes, nearby places include Super 8 hotel for accommodations and Taqueria Mexicano Grille and Mexicano Bar & Grill for dining, which can be convenient for visitors or families planning their visit.
What wellness or medical services are located near Pediatric Dentistry of Temple?
Nearby wellness options include Embrace Hospice - Temple, HomeWell Care Services, and Temple Acupuncture and Wellness, providing additional health-related services in the area.