Business Details
About
Allergies & Immunology
When you have healthcare needs, you need to turn to a doctor who listens and responds ... an experienced professional who knows the field and can effectively diagnose and treat your needs ... a friendly staff who counsels you on the best ways to maintain and improve your health. Our Southlake practice meets all these criteria. Plus, you benefit from a dedicated team of board certified asthma and allergy trained professionals who give you the individualized attention you deserve.
Location
Texas Regional Asthma And Allergy Center
900 E Southlake Blvd, Southlake, TX
76092, United States
Hours
Reviews
4.2
183 reviews
5 stars
142
4 stars2
3 stars2
2 stars
8
1 star
29
What are people saying?
AI-generated from recent customer reviews
Patient Care
Patients consistently praised the compassionate and attentive care provided by doctors and staff, particularly highlighting Dr. Shakouri and Dr. Leon for their thoroughness and genuine concern for patient well-being.
Staff Professionalism
While many reviews commended the friendliness and professionalism of the staff, there were notable complaints about the front desk and shot clinic staff being rude or unhelpful, leading to a mixed perception of overall service.
Communication Issues
Several customers reported difficulties with communication, including long wait times for callbacks, lost test results, and issues with scheduling appointments, which detracted from their overall experience.
Treatment Effectiveness
Many patients reported significant improvements in their allergy symptoms and overall health due to the treatments received, particularly through personalized care plans and innovative therapies.
Billing Concerns
There were multiple complaints regarding unexpected charges and billing practices, with some patients feeling misled about costs associated with tests and treatments.
- RLRONALD LANE3 days ago5.0DR. SHAKOURI IS THE BEST!!!!!HE SPENDS TIME WITH YOU, TALKS TO YOU, TAKES A GREAT AMOUNT OF INTEREST IN YOUR WELL BEING. I WOULD NOT USE ANY OTHER DR.....EVER!!!!!! I MISS DR MAYSE, BUT SHAKOURI IS JUST AS GOOD IF NOT BETTER. THANK YOU ALI FOR ALL YOU DO, YOU ARE THE BEST!!!! RONNIE LANE
- TBTina Boone4 days ago5.0Dr. Shakouri and his team are amazing. He has done different tests over the years to pinpoint my allergies and treat them. He is an excellent researcher, as well as thorough and informative on treatment options. I have also seen his PA and the allergy shot team. All of them are excellent.
- RRRubyDec 31, 20255.0You’re the best!
- NNNHNov 20, 20255.0Texas Regional Asthma and Allergy Center provides excellent care. They are very responsive and proactive in the care and solutions offered to treat symptoms. I have been a patient with this clinic for many years and every doctor and PA I have seen is very compassionate and caring. I highly recommend them to everyone.
- JLjanet leeNov 8, 20255.0The people at Texas Regional Asthma and Allergy Center are AMAZING. They deserve at least 10 stars. They successfully treated one family member with both a peanut allergy and asthma and both grandfathers with age related asthmatic issues. Every single person at the practice is considerate, patient, willing to listen and responsive to your questions and requests. And Dr. Shakouri is a doctor like none other - he patiently listens to what you say and even hears what you don't say. He follows up with questions to get all the information he needs to best help you. He talks to you to about everything to ensure his treatment solutions don't have unintentional consequences. He is able to speak to you clearly without being condescending so you are informed and educated to the situation and solution. You feel as if you are his only patient. You feel as if he cares more about your health than anyone else. He, without any prompting or request from me, called me after I'd left the office to ensure I understood his reasoning behind the updated treatment plan. Tiffany, his nurse, is sweet, accommodating, attentive and simply amazing. She too is incredibly patient, detailed, responsive and helpful. I can't even think of any constructive criticism for anyone at TRAAC - truly no room for improvement either in patient care or the manner in which they treat patients. if only more doctors and their staff could be like them, we would all be much happier and healthier!!