Concentra Urgent Care

4.6
647 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
8522 Broadway St., San Antonio, TX
78217, United States

Hours

Reviews

4.6
647 reviews
5 stars
530
4 stars
59
3 stars
11
2 stars
7
1 star
40

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and efficient, although some reported negative experiences with specific staff members.

Service Speed

Customers frequently noted the quick service and minimal wait times, with many expressing satisfaction with being in and out of the clinic rapidly.

Customer Experience

Overall, the majority of reviews highlighted a positive customer experience, with staff making efforts to ensure comfort and satisfaction.

Communication Issues

Some customers reported problems with communication, particularly regarding medication and appointment follow-ups, indicating a need for improvement in this area.

Facility Cleanliness

While many found the facility clean and well-organized, a few reviews mentioned areas needing better cleanliness and privacy during procedures.
  • MT
    Mark Trachta
    Nov 3, 2025
    5.0
    Great people Great service
  • JH
    Joi H
    Oct 20, 2025
    3.0
    Honestly if could've been better
  • DL
    David Lopez
    Sep 29, 2025
    1.0
    The Nurse practioner was aggressively rude. Needs to work on her attuide and how she communicates with patients. Did not measure my neck circumference correctly. Supposed to measure when standing up not sitting down. Needs to be retrained on how to do her job correctly.
  • LS
    lisa stratton
    Sep 15, 2025
    5.0
    Went in for a quick drug test and was out in less than 10min. Great customer service! Highly recommend them.
  • MM
    Michael
    Sep 3, 2025
    5.0
    Marissa, Hector, Aaron and Michelle were professional, efficient and very personable. The clinic was busy and they all made me feel welcome.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra provides services including workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, and occupational therapy.

What are the operating hours of Concentra Urgent Care?

Concentra Urgent Care is open Monday to Friday from 9:00 AM to 6:00 PM and closed on weekends and major holidays.