Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the staff for being friendly, professional, and efficient, although some reported negative experiences with specific staff members.
Service Speed
Customers frequently noted the quick service and minimal wait times, with many expressing satisfaction with being in and out of the clinic rapidly.
Customer Experience
Overall, the majority of reviews highlighted a positive customer experience, with staff making efforts to ensure comfort and satisfaction.
Communication Issues
Some customers reported problems with communication, particularly regarding medication and appointment follow-ups, indicating a need for improvement in this area.
Facility Cleanliness
While many found the facility clean and well-organized, a few reviews mentioned areas needing better cleanliness and privacy during procedures.
MT
Mark Trachta
Nov 3, 2025
5.0
Great people Great service
JH
Joi H
Oct 20, 2025
3.0
Honestly if could've been better
DL
David Lopez
Sep 29, 2025
1.0
The Nurse practioner was aggressively rude. Needs to work on her attuide and how she communicates with patients. Did not measure my neck circumference correctly. Supposed to measure when standing up not sitting down. Needs to be retrained on how to do her job correctly.
LS
lisa stratton
Sep 15, 2025
5.0
Went in for a quick drug test and was out in less than 10min. Great customer service! Highly recommend them.
MM
Michael
Sep 3, 2025
5.0
Marissa, Hector, Aaron and Michelle were professional, efficient and very personable. The clinic was busy and they all made me feel welcome.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra provides services including workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, and occupational therapy.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 9:00 AM to 6:00 PM and closed on weekends and major holidays.
Where is Concentra Urgent Care located?
It is located at 8522 Broadway St., Suite 111, San Antonio, TX 78217, USA.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, cash, Discover, MasterCard, and Visa.
Is Concentra Urgent Care affiliated with any professional associations?
Yes, it is affiliated with the Urgent Care Association of America.
How can employers set up an account with Concentra Urgent Care?
Employers can click the featured message link on Concentra's website to set up an account for occupational health services.
Which nearby pizza restaurants can I visit after my appointment at Concentra Urgent Care?
Nearby options include Capos Pizzeria and Capo's Pizzeria Broadway, both great places to enjoy pizza after your visit.
What nearby coffee shops are close to Concentra Urgent Care for a quick break?
Paradox Conference Coworking Coffee is nearby and offers a comfortable space for coffee and work or relaxation.
Are there other medical services near Concentra Urgent Care?
Yes, nearby medical providers include Dr. Leonard S. Shelton, Epic Pain Management, PLLC, and Nova Medical Centers - San Antonio Airport.
What languages are spoken at Concentra Urgent Care?
Concentra Urgent Care provides services in English.