Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.5
758 reviews
5 stars
617
4 stars
54
3 stars
16
2 stars
13
1 star
58
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and professional.
Efficiency
Several reviews highlighted quick service and efficient processes, although some noted long wait times.
Customer Experience
Mixed feedback on overall experience; while some had positive interactions, others reported issues with staff engagement and attention to detail.
Communication Issues
Customers expressed concerns about poor communication regarding appointments, paperwork, and delays.
- ABAngel B.4 days ago1.0Front desk ladies are very rude. This is my first time here. I walked in saying hello (not one back) she asked me what I came in for nd I told her a simple strep test. She asked for my insurance nd I told her I have the picture of front nd ba..”if that’s the case then u need to send it to THIS email”.. I didn’t even get to finish. she then asked for my DL. When I was getting it out “Well since u don’t have it ma’am your gonna need to show a physical”…. Her WHOLE attitude was enough to piss me off I didn’t wanna stay but the test needs to get done. (The lady has curly light brown hair. A little heavy set.About 5’3- 5’4. Wears glasses on her head. Silver dangliy earrings.) I couldn’t get her name she kept covering. Do better concentra!!! Since concentra doesn’t read their reviews🤧 Her name is Brenda S.
- VAVeronica ArandaDec 29, 20255.0This was my first visit, with Concentra. It was very convenient, fast and had X-rays done and out in a short matter of time. Definitely would return, better and faster than a long visit at an er.
- RRRoy RodriguezDec 22, 20255.0I walked in and was greeted promptly by Mrs Brenda. She took my information and advised me it would not take long. She was right
- DFDouglas FeaginDec 15, 20255.0Thanks for the great service!
- SYSabrina YbarraDec 8, 20252.0Reception area and staff seemed disengaged/uninterested. Very black and white with demeanor towards process and patient feedback. “Exam” was discussion only (for a leg injury) and not very thorough. Patient expressed muscle pain (not bone related) and recommendation was xray (unnecessary and ineffective for muscle). PT recommended (but no imaging of muscle/tissue to base it on). Pain Rx discussed and said would be sending to listed pharmacy on intake form. Pharmacy (HEB) has yet to receive it. (It’s been four days)
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides workers comp injury treatment, travel health services, occupational health, urgent care, physical therapy, and occupational therapy.
Where is Concentra Urgent Care located?
It is located at 5720 Bandera Rd., Suite 14, San Antonio, TX 78238.
What are the business hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 9:00 AM to 6:00 PM and closed on weekends.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is Concentra Urgent Care affiliated with any associations?
Yes, it is associated with the Urgent Care Association of America.
Which languages are spoken at Concentra Urgent Care?
English is the primary language spoken at this location.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by visiting the consultation page linked on their website.
Are there any dining options near Concentra Urgent Care?
Yes, nearby dining includes Piccolino Ristorante Pizzeria and Copal Comida Mexicana, perfect for a meal before or after your visit.
What entertainment options are near Concentra Urgent Care?
The Exit Game Escape Room is nearby, offering a fun activity to enjoy after your appointment.
Are there fitness or wellness facilities near Concentra Urgent Care?
Yes, there are nearby gyms such as Gym Near Me and Lone Star Lifting where you can maintain your fitness routine.