Concentra Urgent Care

4.5
758 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
5720 Bandera Rd., San Antonio, TX
78238, United States

Hours

Reviews

4.5
758 reviews
5 stars
617
4 stars
54
3 stars
16
2 stars
13
1 star
58

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and professional.

Efficiency

Several reviews highlighted quick service and efficient processes, although some noted long wait times.

Customer Experience

Mixed feedback on overall experience; while some had positive interactions, others reported issues with staff engagement and attention to detail.

Communication Issues

Customers expressed concerns about poor communication regarding appointments, paperwork, and delays.
  • AB
    Angel B.
    4 days ago
    1.0
    Front desk ladies are very rude. This is my first time here. I walked in saying hello (not one back) she asked me what I came in for nd I told her a simple strep test. She asked for my insurance nd I told her I have the picture of front nd ba..”if that’s the case then u need to send it to THIS email”.. I didn’t even get to finish. she then asked for my DL. When I was getting it out “Well since u don’t have it ma’am your gonna need to show a physical”…. Her WHOLE attitude was enough to piss me off I didn’t wanna stay but the test needs to get done. (The lady has curly light brown hair. A little heavy set.About 5’3- 5’4. Wears glasses on her head. Silver dangliy earrings.) I couldn’t get her name she kept covering. Do better concentra!!! Since concentra doesn’t read their reviews🤧 Her name is Brenda S.
  • VA
    Veronica Aranda
    Dec 29, 2025
    5.0
    This was my first visit, with Concentra. It was very convenient, fast and had X-rays done and out in a short matter of time. Definitely would return, better and faster than a long visit at an er.
  • RR
    Roy Rodriguez
    Dec 22, 2025
    5.0
    I walked in and was greeted promptly by Mrs Brenda. She took my information and advised me it would not take long. She was right
  • DF
    Douglas Feagin
    Dec 15, 2025
    5.0
    Thanks for the great service!
  • SY
    Sabrina Ybarra
    Dec 8, 2025
    2.0
    Reception area and staff seemed disengaged/uninterested. Very black and white with demeanor towards process and patient feedback. “Exam” was discussion only (for a leg injury) and not very thorough. Patient expressed muscle pain (not bone related) and recommendation was xray (unnecessary and ineffective for muscle). PT recommended (but no imaging of muscle/tissue to base it on). Pain Rx discussed and said would be sending to listed pharmacy on intake form. Pharmacy (HEB) has yet to receive it. (It’s been four days)

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care offer?

Concentra Urgent Care provides workers comp injury treatment, travel health services, occupational health, urgent care, physical therapy, and occupational therapy.

Where is Concentra Urgent Care located?

It is located at 5720 Bandera Rd., Suite 14, San Antonio, TX 78238.