Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
The staff is consistently described as friendly, professional, and courteous, providing a welcoming atmosphere for patients.
Efficiency
Many customers appreciated the quick service and efficient handling of appointments, although some noted long wait times.
Cleanliness
The facility is frequently mentioned as clean and well-organized, contributing to a positive experience.
Communication Issues
Several reviews highlighted problems with communication, particularly regarding wait times and procedural information.
Mixed Experiences with Doctors
While many praised the medical staff, some customers reported negative experiences with specific doctors, citing lack of attentiveness and poor communication.
EW
Esther Willis
5 days ago
5.0
I visited Concentra on Broadway last week. From initial phone call to my visit I was treated very well by all. On phone all my questions were answered. My face to face visit all Medical Staff was courteous and had smiling faces through out my visits. Thank you very much for making my visit pleasant!!
LR
Lorena Ruiz
Nov 3, 2025
5.0
Very professional and they explain everything to me my appointment was very smooth
IS
Irene Sosa
Oct 27, 2025
5.0
Great professional people,very respectful individuals working at conentra
YC
Yolanda Cruz
Oct 18, 2025
5.0
Excellent. Doctor on staff showed extreme care and concern. Clean facilities, efficient staff. Great job!
KS
Kevin Sayles
Oct 13, 2025
5.0
Besides this location reflecting the standard of cleanliness and being organized, the staff also seem to maintain professionalism just as much. 👌👍👏👏💯💥🙂
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 10200 Broadway Street, Ste. 200, San Antonio, TX 78217, USA.
What payment options does Concentra Urgent Care accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Which languages are spoken at Concentra Urgent Care?
Services are provided in English.
Is Concentra Urgent Care affiliated with any professional association?
Yes, it is associated with the Urgent Care Association of America.
How can employers set up an account with Concentra Urgent Care?
Employers can click on the provided featured message link to set up an account for workers' compensation injury consultations.
What nearby restaurants can I visit before or after my appointment at Concentra Urgent Care?
Nearby dining options include Jose's Cholulas Mexican Grill and Cholula's, both offering Mexican and American cuisine.
Are there other health-related services close to Concentra Urgent Care?
Yes, nearby health-related places include Texas Manual Therapy for physical and occupational therapy and Soleo Health San Antonio, a pharmacy and public health clinic.
What local amenities might help customers visiting Concentra Urgent Care?
Customers might find it convenient to visit nearby places like Double The Bubbles Car Wash for vehicle cleaning or check out nearby schools such as Regency Place Elementary School and the Academy of Creative Education if they have children.