Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Most customers praised the staff for being friendly, professional, and caring, although some reported negative experiences with specific medical personnel.
Wait Times
Several reviews highlighted long wait times, with some customers expressing frustration over delays during their visits.
Quality of Care
While many patients appreciated the attentiveness and thoroughness of the staff, there were notable complaints about specific doctors' lack of empathy and inadequate treatment.
Cleanliness and Organization
The facility was generally described as clean and organized, contributing positively to the overall experience.
Customer Service
Overall, customers reported good customer service, with many noting the helpfulness and kindness of the front desk staff.
CR
Cecilia Rockstead
Nov 17, 2025
5.0
Very professional, they explained everything and the guidance was top notch! Everyone was super kind and knowledgeable! I highly recommend this place!
AG
Alejandro Figueredo gerdez
Nov 10, 2025
5.0
Mut vuena atención excelente
KC
Kayla Clark
Nov 10, 2025
5.0
I have never been there for care but went there for lab work. The lobby was very full and I thought I was going to wait for 2 hours or so. But I waited about 30 to 45 minutes. I was in and the lab lady was very nice.
JM
John Myers
Oct 27, 2025
3.0
Everyone was pleasant and professional.
SP
Santos Palacios
Oct 13, 2025
1.0
The young guy is really rude and the nurse as well never again
Frequently Asked Questions About Concentra Urgent Care
What types of healthcare services does Concentra Urgent Care offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 12702 Toepperwein, Ste. 120, San Antonio, TX 78233, USA.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care wheelchair accessible and do they have restrooms?
Concentra Urgent Care does not have restrooms or wheelchair accessible restrooms available.
Which professional association is Concentra Urgent Care affiliated with?
Concentra Urgent Care is associated with the Urgent Care Association of America.
How can employers set up an account or workers' compensation injury consultation with Concentra Urgent Care?
Employers can set up an account or consultation by visiting their dedicated workers' compensation page linked in their featured message on the profile.
What nearby health-related services can I find close to Concentra Urgent Care?
Nearby health-related services include Rhapsody Counseling and Wellness Center, Airrosti Live Oak (pain management and chiropractic care), The Reset Space Counseling Solutions, Sharp Eye (optometrist), and Clinical Pathology Laboratories (CPL).
What nearby places offer wellness or relaxation services around Concentra Urgent Care?
You can visit Back 2 Renewal Massage & Wellness for massage therapy and spa services, or Beauty Bar by Karla Body Contouring and EnvyUs Beauty for beauty and cosmetic treatments.
Are there nearby dining or shopping options near Concentra Urgent Care for visitors?
Yes, Plaza I35 provides shopping and American restaurant options, and Beer Goggles Pub offers a bar and lounge experience nearby.