Concentra Urgent Care

4.0
1091 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
12702 Toepperwein, San Antonio, TX
78233, United States

Hours

Reviews

4.0
1,091 reviews
5 stars
743
4 stars
77
3 stars
38
2 stars
45
1 star
188

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Most customers praised the staff for being friendly, professional, and caring, although some reported negative experiences with specific medical personnel.

Wait Times

Several reviews highlighted long wait times, with some customers expressing frustration over delays during their visits.

Quality of Care

While many patients appreciated the attentiveness and thoroughness of the staff, there were notable complaints about specific doctors' lack of empathy and inadequate treatment.

Cleanliness and Organization

The facility was generally described as clean and organized, contributing positively to the overall experience.

Customer Service

Overall, customers reported good customer service, with many noting the helpfulness and kindness of the front desk staff.
  • CR
    Cecilia Rockstead
    Nov 17, 2025
    5.0
    Very professional, they explained everything and the guidance was top notch! Everyone was super kind and knowledgeable! I highly recommend this place!
  • AG
    Alejandro Figueredo gerdez
    Nov 10, 2025
    5.0
    Mut vuena atención excelente
  • KC
    Kayla Clark
    Nov 10, 2025
    5.0
    I have never been there for care but went there for lab work. The lobby was very full and I thought I was going to wait for 2 hours or so. But I waited about 30 to 45 minutes. I was in and the lab lady was very nice.
  • JM
    John Myers
    Oct 27, 2025
    3.0
    Everyone was pleasant and professional.
  • SP
    Santos Palacios
    Oct 13, 2025
    1.0
    The young guy is really rude and the nurse as well never again

Frequently Asked Questions About Concentra Urgent Care

What types of healthcare services does Concentra Urgent Care offer?

Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.