Stanton Optical

Reviews

• JS

  jada schoppe

  Oct 19, 2025
  1.0
  Low quality, ghetto, unprofessional, bad value for money, sketchy , NO REAL DOCTOR I usually don’t write reviews but I had a frustrating experience and I am so surprised this place has 4.5 stars! how is this legal ? I had an appointment at 4:45, didn’t get seen till about 30 minutes later and the process was so slow I was there till close. At my hometown doctor, I would be in and out within an hour. They charged $200 for both the contact lenses exam and the glasses exam, but you don’t even see a real doctor. You see a doctor over a video chat - NOT even in person- which i found very strange. Why am I paying $200 to talk to A COMPUTER SCREEN? Btw, I did further research and the eye “doctor” does not have the same credentials as an optometrist in the US. They are a “refraction tech” in another country. I don’t even think they have an optician on staff. HOW IS THIS LEGAL? Stanton Optical goes through insane loopholes to bypass state standards. this whole thing was so sketchy . It’s the same price to go to another clinic and see a REAL doctor, They are charging premium prices for low quality/ budget resources. A comprehensive eye exam CANNOT be performed virtually…. if you look at the bad reviews for this place, many say their prescription is inaccurate. Paying money for the WRONG prescription and also messing up your eyesight even worse …. The staff also seemed quite unprofessional. Not smiling and kind of hostile. I felt very awkward. When I had a question, the lady (not sure her name) would look at me like I was stupid. She pressured me to buy contacts, and she told me she’ll give me 50% off my exam if I buy contacts. Guess they get commission. I wanted to get out of there so I just purchased an order of contacts. I told her that I’ll just buy the cheapest/ smallest quantity to get the discount, I don’t even use that brand. But she kept adding excess quantity of contacts to the cart or trying to overcharge me. Everytime I corrected her she would look at me like I’m dumb and I felt super awkward. AND while checking out, her screen froze for about 30 minutes. But instead of switching to a new computer, we just sat there while she talked about a vacation she wants to go on… awkward silence. No one asked me for my insurance information so I paid out of pocket. The whole appointment took about 2 hours. Also, a week later my contact shipment arrived. At the appointment, they told me that they would reach out to me to let me know when to pick it up, but no one reached out. I had to call them and it shows that it was delivered 2 days ago… UPDATE: i just picked up my contacts. I ordered a 1-month supply of contacts and I just picked it up…. They ordered me 1 pair of contacts for my right eye ONLY. at checkout, she told me I was paying for a one-month supply of contacts for BOTH eyes. So I paid $30 for a pair of right eye contacts….. like i don’t even have my left eye contact (i have 2 different prescriptions in my eyes) so the lady messed up my order but I don’t even care cause im so annoyed. I’m never coming to this place again You can get better service, better value and quality for cheaper at other eye doctor clinics. The only pro is that they have open availability and allow walk ins, but clearly there’s a reason why their availability is so open. I will never go back here. Waste of money and time
• TT

  Tonya Thorn

  Oct 14, 2025
  5.0
  I was very pleased with the service I received at Stanton optical by Greg. He is very helpful and if something isn't right he will fix it. Thanks Greg you and your group are the best.
• MH

  Michael Hulbert

  Oct 14, 2025
  5.0
  Best Eye Glass Store I been Too. Mr Greg and His Staff are Were Best!. Professional and Knowledgeable. I been wearing glasses for 35 years. This Place was Best I been too in My Life.
• GG

  Gracie Garcia

  Oct 5, 2025
  1.0
  Called to get my son’s prescription emailed to me, and without checking his records, I was told no . I asked why and I was told due to HIPPA. We now are in San Antonio, and walked in to a Stanton and they told me that is NOT true, they email prescriptions all the time. San Angelo, you all are just lazy and unwilling to help anyone unless it’s yourselves. Glad to be out of there.
• SM

  Shane Meloon

  Sep 22, 2025
  5.0
  Great costumer service, have always been helpful, and made the complete experience great. From eye exams, to purchasing eye glasses, to help with warranty issues. Couldnt ask for better service in town.

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