Concentra Urgent Care

3.8
1016 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Concentra Urgent Care
117-B Louis Henna Blvd., Round Rock, TX
78664, United States

Hours

Reviews

3.8
1,016 reviews
5 stars
597
4 stars
97
3 stars
55
2 stars
62
1 star
205

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple customers reported severe cleanliness problems at the facility, expressing disgust and concern for hygiene standards.

Long Wait Times

Many reviews highlighted excessively long wait times, with some patients waiting over two hours for simple procedures.

Staff Professionalism

While some staff members were praised for their friendliness and professionalism, others received criticism for poor customer service and lack of empathy.

Mixed Experiences

Overall experiences varied widely, with some customers having positive interactions while others reported feeling rushed and neglected.
  • JP
    Joe Pepe
    Dec 29, 2025
    1.0
    They cost me a job. Because one of the stickers on a UA cup was in accurate. They are a medical facility and had no other means to measure a temperature. My job and potential career at a highly reputable company was all due to a temperature sticker didn’t work properly
  • MF
    Mason Forgey
    Dec 29, 2025
    1.0
    The facility was very dirty, for a medical establishment it was something that was hard to fathom. I didn’t want to touch anything in the premises, as I was disgusted. Seems there is a severe cleanliness issue, and or general neglect/lack of attention to detail regarding a pride in cleanliness of the workplace, especially for a medical facility. Wouldn’t go back unless it was against my will.
  • MP
    Maddy Penland
    Dec 22, 2025
    1.0
    Very poor experience until the office manager Juan was willing to help me. Front desk girls were not polite or welcoming. If it weren’t for him I would have left this establishment and gone somewhere else.
  • PE
    Patrick Ellis
    Dec 15, 2025
    5.0
    I had a great experience at Concentra Urgent Care for my pre-employment physical. From the moment I walked in, the staff was absolutely amazing friendly, welcoming, and extremely professional. Everything was well organized, the process was explained clearly, and I felt taken care of the entire time. The team was efficient while still being thorough, which I really appreciated. Overall, this was one of the smoothest and most pleasant healthcare visits I’ve had. Highly recommend this location to anyone needing occupational health services or urgent care.
  • GK
    Gary Kenly
    Dec 8, 2025
    3.0
    Well I mean I know healthcare in the United States is about money. The more pills, the more equipment you can get people on for life the better for big pharma. So that's all I'm going to say. I'm not going to trash, talk the system or the doctor with me just going and getting my physical. Yeah I was 30 lb heavier than last year but that was due to going out and eating more in the last year than I had in the previous five in the Houston area. So now I'm going to have a sleep study and I know that they're going to tell me I have sleep apnea. Not because of any health implications. I sleep fine. I don't have headaches. I'm not tired throughout the day. But I know they will say I have sleep apnea then I buy a machine and pay for filters and hoses and masks for the rest of my life. And I have lost 8 lb in the 2 weeks by cooking my own meals all day and another 4 lb in the last week. But I'm going to be spending more money. Instead of saying hey, we noticed you gained some weight come back in 3 months. If you haven't lost a decent amount of weight, we'll probably have to do a sleep study and see if sleep apnea is the problem. But no straight to what's going to cost me money for the rest of my life.

Frequently Asked Questions About Concentra Urgent Care

What types of medical services does Concentra Urgent Care in Round Rock offer?

Concentra provides occupational health services including injury care, physical and occupational therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours for Concentra Urgent Care during weekdays?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends and major holidays.