Consumer Direct Care Network Texas (CDTX) provides quality in-home care and support to families and people of all ages, including older adults, children, and individuals with physical, intellectual, or developmental disabilities so they can remain safe, healthy, and independent in their homes and communities.
I have been trying to get my pay stubs for months for financial aid. Today I got a miracle from Hugh who knows how to do his job! My kind of person who I love to deal with! Thank God for Hugh he does his job and knows what he is doing! He needs a raise. He makes Consumer Direct shine! Thanks Hugh Pamela A Murphy
JV
Jesse Vigil
Jan 2, 2026
5.0
I have had the pleasure of working with this company for the last year and a half. It's an honor to engage in this type of work with some amazing clients and staff. Grateful for this company and the opportunity to work here.
LH
Lesley L. Hughes
Dec 5, 2025
1.0
The new website is horrible and does not allow employers of record to accurate see pay periods. This change was made with zero communication to EOR. The website is a nightmare and one that has caused much stress for those of us who are trying to manage time. I have called to ask clarification but the staff simply says it is above their paygrade. So unfortunate that the time periods are no longer predominantly displayed.
SW
Sharon Wilson
May 18, 2021
1.0
I am frustrated because of errors in our aids pay: pay being skipped, pay not the right amount, charge backs that are incorrect, emails and phone calls are passed onto a manager who never responds or if they do, they can’t do anything. I question if they are embezzling money from the state and counties. You have to pull teeth to get documents and they drag everything out until it’s passes 45 days and then don’t pay at all because it’s been too long. They need to be reported to the state and every negative reviewer join a lawsuit against them. Just a horrible business.
NN
Niera N
Mar 11, 2021
1.0
Please avoid this company at all costs! They don't answer their phones at all, nor do they return your call if you leave a voice message. My check has came out short 4 times in a row and they STILL have NOT fixed the issue nor paid me out smh. Ever since they switched to "EVV" it's messed up everything. I'm constantly having issues with my paycheck. They don't explain anything to you. You're lucky if you get an email response. It's ridiculous, how is this business still up and running.
Frequently Asked Questions About Consumer Direct Care Network Texas
What services does Consumer Direct Care Network Texas provide?
Consumer Direct Care Network Texas offers quality in-home care and support to individuals of all ages, including older adults, children, and people with physical, intellectual, or developmental disabilities, helping them remain safe and independent at home.
Where is Consumer Direct Care Network Texas located?
The office is located at 800 E. Campbell Road, Suite 345, Richardson, TX 75081.
What are the regular business hours of Consumer Direct Care Network Texas?
They are open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Is Consumer Direct Care Network Texas open during holidays?
No, they are closed on major holidays including November 11, November 27, and December 25 in 2025.
How can I contact Consumer Direct Care Network Texas?
You can reach them by phone at +1 877-903-0832 or by email at InfoCDTX@ConsumerDirectCare.com.
What types of care do they specialize in?
They specialize in adult assisted living, personal care assistance, dementia care, respite care, medication management, and help with activities of daily living among others.
Can you recommend nearby businesses if I visit Consumer Direct Care Network Texas?
Nearby businesses include Professional Caretakers, another home health care service; Edward Jones - Financial Advisor: Zach Walker for financial services; and Dr. Jack Bodie for dental and medical services.
Are there insurance agencies near Consumer Direct Care Network Texas that clients might find helpful?
Yes, nearby insurance agencies include Coface North America, Ultimate Insurance & Financial Services, Asmait Insurance Agency, and Dale Johnson.
What nearby offices could assist with legal or financial planning needs?
Nearby options include Vincent Ly Law Firm for legal and immigration services and Edward Jones - Financial Advisor: Zach Walker for financial advising.
How might someone using public transport find Consumer Direct Care Network Texas, considering nearby landmarks?
While specific transit stations are not listed, the office is near notable businesses like Ultra Realty of Texas and Appfolio, Inc., which can serve as landmarks to locate 800 E. Campbell Road in Richardson, TX.