North Star Diagnostic Imaging

4.3
207 reviews

About

Diagnostic Radiology
We are located inside the Connect Insurance building off Medical Avenue!

Location

North Star Diagnostic Imaging
3700 W 15th St, Plano, TX
75075, United States

Hours

Reviews

4.3
207 reviews
5 stars
161
4 stars
8
3 stars
2
2 stars
4
1 star
32

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and professional throughout their visits.

Cleanliness

The facility received positive feedback for being clean and well-maintained.

Wait Times

Several reviews mentioned long wait times for appointments, with some customers expressing frustration over delays.

Billing Issues

Numerous customers reported significant problems with the billing department, including overcharging and difficulties in obtaining refunds.

Overall Experience

While many had positive experiences, there were notable complaints about customer service and scheduling issues.
  • LS
    Lisa Stanford
    Dec 15, 2025
    5.0
    Very clean facility and friendly staff! My appointment was quick and easy!
  • DP
    Danny Peterson
    Oct 29, 2025
    5.0
    Great experience.
  • RK
    R K
    Oct 28, 2025
    2.0
    I had a 1pm appointment today and arrived about 20 minutes early. I completed all the paperwork and payment, but wasn’t called in until about 1:45pm despite confirming my time earlier. During my wait, it appeared there were no other patients being seen for quite a while. The test itself took less than 5 minutes, but the long wait and multiple reminders to be called in are why I rated this visit 2 stars
  • TK
    Trudi Kormylo
    Oct 20, 2025
    5.0
    This site was very professional. Staff was considerate.
  • AH
    Azmina Hashim
    Oct 6, 2025
    1.0
    Are you kidding me! Someone gets an xray done you don’t send the results.

Frequently Asked Questions About North Star Diagnostic Imaging

What is the address of North Star Diagnostic Imaging?

North Star Diagnostic Imaging is located at 3700 W 15th St, BLDG D, Suite 200, Plano, TX 75075.

What are the operating hours for North Star Diagnostic Imaging?

North Star Diagnostic Imaging is open Monday to Friday from 8:00 AM to 5:00 PM and closed on weekends.