North Star Diagnostic Imaging

4.3
204 reviews

About

Diagnostic Radiology
We are located inside the Connect Insurance building off Medical Avenue!

Location

North Star Diagnostic Imaging
3700 W 15th St, Plano, TX
75075, United States

Hours

Reviews

4.3
204 reviews
5 stars
158
4 stars
8
3 stars
2
2 stars
4
1 star
32

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and helpful throughout their visits.

Clean Facilities

The facility received positive remarks for being clean, modern, and well-maintained, contributing to a pleasant experience.

Long Wait Times

Several reviews highlighted issues with long wait times for appointments and receiving results, leading to frustration among patients.

Billing Issues

Numerous customers reported significant problems with the billing department, including overcharges and delays in processing refunds.

Positive Experiences

Despite some negative feedback, many customers shared positive experiences, particularly with specific staff members who provided excellent care.
  • DP
    Danny Peterson
    Oct 29, 2025
    5.0
    Great experience.
  • RK
    R K
    Oct 28, 2025
    2.0
    I had a 1pm appointment today and arrived about 20 minutes early. I completed all the paperwork and payment, but wasn’t called in until about 1:45pm despite confirming my time earlier. During my wait, it appeared there were no other patients being seen for quite a while. The test itself took less than 5 minutes, but the long wait and multiple reminders to be called in are why I rated this visit 2 stars
  • TK
    Trudi Kormylo
    Oct 20, 2025
    5.0
    This site was very professional. Staff was considerate.
  • AH
    Azmina Hashim
    Oct 6, 2025
    1.0
    Are you kidding me! Someone gets an xray done you don’t send the results.
  • SL
    Shalora Logan
    Oct 2, 2025
    5.0
    Very friendly staff and they are very helpful and understanding. I'm so glad to have a wonderful experience.

Frequently Asked Questions About North Star Diagnostic Imaging

What is the address of North Star Diagnostic Imaging?

North Star Diagnostic Imaging is located at 3700 W 15th St, BLDG D, Suite 200, Plano, TX 75075.

What are the operating hours for North Star Diagnostic Imaging?

North Star Diagnostic Imaging is open Monday to Friday from 8:00 AM to 5:00 PM and closed on weekends.