Many customers praised the staff for being friendly, professional, and helpful throughout their visits.
Clean Facilities
The facility received positive remarks for being clean, modern, and well-maintained, contributing to a pleasant experience.
Long Wait Times
Several reviews highlighted issues with long wait times for appointments and receiving results, leading to frustration among patients.
Billing Issues
Numerous customers reported significant problems with the billing department, including overcharges and delays in processing refunds.
Positive Experiences
Despite some negative feedback, many customers shared positive experiences, particularly with specific staff members who provided excellent care.
DP
Danny Peterson
Oct 29, 2025
5.0
Great experience.
RK
R K
Oct 28, 2025
2.0
I had a 1pm appointment today and arrived about 20 minutes early. I completed all the paperwork and payment, but wasn’t called in until about 1:45pm despite confirming my time earlier. During my wait, it appeared there were no other patients being seen for quite a while. The test itself took less than 5 minutes, but the long wait and multiple reminders to be called in are why I rated this visit 2 stars
TK
Trudi Kormylo
Oct 20, 2025
5.0
This site was very professional. Staff was considerate.
AH
Azmina Hashim
Oct 6, 2025
1.0
Are you kidding me! Someone gets an xray done you don’t send the results.
SL
Shalora Logan
Oct 2, 2025
5.0
Very friendly staff and they are very helpful and understanding. I'm so glad to have a wonderful experience.
Frequently Asked Questions About North Star Diagnostic Imaging
What is the address of North Star Diagnostic Imaging?
North Star Diagnostic Imaging is located at 3700 W 15th St, BLDG D, Suite 200, Plano, TX 75075.
What are the operating hours for North Star Diagnostic Imaging?
North Star Diagnostic Imaging is open Monday to Friday from 8:00 AM to 5:00 PM and closed on weekends.
What type of medical services does North Star Diagnostic Imaging provide?
North Star Diagnostic Imaging specializes in diagnostic radiology services.
How can I contact North Star Diagnostic Imaging?
You can reach North Star Diagnostic Imaging by calling +1 972-758-9000.
Is there a social media page where I can learn more about North Star Diagnostic Imaging?
Yes, North Star Diagnostic Imaging has a Facebook page at https://www.facebook.com/northstarplano/.
Where is North Star Diagnostic Imaging located within the building?
It is located inside the Connect Insurance building off Medical Avenue, specifically in BLDG D, Suite 200.
Are there any spas nearby North Star Diagnostic Imaging for relaxation before or after appointments?
Yes, nearby spas include Reconnect DFW, Blazing Sky Bodywork, Lyn Teel Massage Therapy, Amy Scottino, and Moore Zen for massage and spa services.
What nearby medical or health-related services are close to North Star Diagnostic Imaging?
Nearby medical services include Baylor Scott & White Outpatient Rehabilitation, Ming Zeng Family Dentistry, Charles Connor, M.D., The Plano Rhinoplasty Group, Retina Center of Texas, Labcorp, and others for various health needs.
Are there any insurance or financial services near North Star Diagnostic Imaging?
Yes, Sergeant Fifty-Five Insurance, an insurance agency and financial service, is located nearby to assist with insurance needs.
Can I find home improvement or contractor services near North Star Diagnostic Imaging?
Yes, nearby options include Countertops 101, Dry Master Cleaning and Restoration, and Aria Window Coverings for home improvement and contracting needs.