Many customers praised the staff for being friendly, helpful, and professional throughout their visits.
Cleanliness
The facility received positive feedback for being clean and well-maintained.
Wait Times
Several reviews mentioned long wait times for appointments, with some customers expressing frustration over delays.
Billing Issues
Numerous customers reported significant problems with the billing department, including overcharging and difficulties in obtaining refunds.
Overall Experience
While many had positive experiences, there were notable complaints about customer service and scheduling issues.
LS
Lisa Stanford
Dec 15, 2025
5.0
Very clean facility and friendly staff! My appointment was quick and easy!
DP
Danny Peterson
Oct 29, 2025
5.0
Great experience.
RK
R K
Oct 28, 2025
2.0
I had a 1pm appointment today and arrived about 20 minutes early. I completed all the paperwork and payment, but wasn’t called in until about 1:45pm despite confirming my time earlier. During my wait, it appeared there were no other patients being seen for quite a while. The test itself took less than 5 minutes, but the long wait and multiple reminders to be called in are why I rated this visit 2 stars
TK
Trudi Kormylo
Oct 20, 2025
5.0
This site was very professional. Staff was considerate.
AH
Azmina Hashim
Oct 6, 2025
1.0
Are you kidding me! Someone gets an xray done you don’t send the results.
Frequently Asked Questions About North Star Diagnostic Imaging
What is the address of North Star Diagnostic Imaging?
North Star Diagnostic Imaging is located at 3700 W 15th St, BLDG D, Suite 200, Plano, TX 75075.
What are the operating hours for North Star Diagnostic Imaging?
North Star Diagnostic Imaging is open Monday to Friday from 8:00 AM to 5:00 PM and closed on weekends.
What type of medical services does North Star Diagnostic Imaging provide?
North Star Diagnostic Imaging specializes in diagnostic radiology services.
How can I contact North Star Diagnostic Imaging?
You can reach North Star Diagnostic Imaging by calling +1 972-758-9000.
Is there a social media page where I can learn more about North Star Diagnostic Imaging?
Yes, North Star Diagnostic Imaging has a Facebook page at https://www.facebook.com/northstarplano/.
Where is North Star Diagnostic Imaging located within the building?
It is located inside the Connect Insurance building off Medical Avenue, specifically in BLDG D, Suite 200.
Are there any spas nearby North Star Diagnostic Imaging for relaxation before or after appointments?
Yes, nearby spas include Reconnect DFW, Blazing Sky Bodywork, Lyn Teel Massage Therapy, Amy Scottino, and Moore Zen for massage and spa services.
What nearby medical or health-related services are close to North Star Diagnostic Imaging?
Nearby medical services include Baylor Scott & White Outpatient Rehabilitation, Ming Zeng Family Dentistry, Charles Connor, M.D., The Plano Rhinoplasty Group, Retina Center of Texas, Labcorp, and others for various health needs.
Are there any insurance or financial services near North Star Diagnostic Imaging?
Yes, Sergeant Fifty-Five Insurance, an insurance agency and financial service, is located nearby to assist with insurance needs.
Can I find home improvement or contractor services near North Star Diagnostic Imaging?
Yes, nearby options include Countertops 101, Dry Master Cleaning and Restoration, and Aria Window Coverings for home improvement and contracting needs.