Concentra Urgent Care

4.3
692 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
3933 N Central Expressway, Plano, TX
75023, United States

Hours

Reviews

4.3
692 reviews
5 stars
494
4 stars
70
3 stars
23
2 stars
19
1 star
86

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and helpful, although some reported instances of rudeness and unprofessional behavior.

Wait Times

Several reviews highlighted long wait times, with some customers expressing frustration over delays despite low patient volume.

Service Efficiency

While many customers appreciated the quick and efficient service, others experienced disorganization and inefficiency during their visits.

Cleanliness

The facility was generally noted as clean and organized, although there were specific complaints about the condition of the bathroom.
  • TS
    Tajammul Shahid
    Dec 22, 2025
    5.0
    My visit was really smooth and the staff was so polite and supportive. They explained everything and hardly it took half hour for all tests.
  • CV
    cuong vu
    Dec 19, 2025
    5.0
    Workers are kind and friendly. Physician assistant reevaluated the worker’s patient evaluation to make sure it is correct. I appreciate that a lot.
  • JP
    James Poellintz
    Dec 12, 2025
    5.0
    Really good service, good energy & a great place in
  • DS
    Derek Smith
    Dec 1, 2025
    5.0
    Great customer service
  • TB
    trish brehm
    Oct 22, 2025
    1.0
    Girl was new wanted to do my drug test on her own she didn’t fill the tubs up all the way put in the wrong bag not the quest bag so my test never came back to employer now a week later having to go to a different concentra to have test done again spending time I don’t have

Frequently Asked Questions About Concentra Urgent Care

What types of health services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located?

It is located at 3933 N Central Expressway, Suite 400, Plano, TX 75023, USA.