The staff is consistently praised for their friendliness, professionalism, and expertise in physical therapy and chiropractic care.
Patient Care
Many reviews highlight the personalized attention and encouragement provided by the therapists, contributing to positive recovery experiences.
Billing Issues
Several customers expressed frustration with the billing practices, citing overcharges and lack of responsiveness from the billing department.
Facility Environment
The clinic is noted for its clean and welcoming atmosphere, making patients feel comfortable during their visits.
Treatment Effectiveness
Patients report significant improvements in their conditions, with many expressing gratitude for the effective treatment plans tailored to their needs.
LM
Laurie Moya
6 days ago
5.0
I love this place! ❤️❤️❤️❤️❤️The staff are amazing and very professional!
LS
L M Stewman
Dec 31, 2025
5.0
My experience with the staff at PT concepts has been nothing but exceptional. They have handled my shoulder and back issues with professionalism and concern. Their techniques have helped me immensely. I am very happy to recommend
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Bri Skidmore
Nov 20, 2025
5.0
You have to go see Zack!! He is amazing and really knows how to make sure you feel safe and comfortable. While you are there make sure to visit with the Brittanys 😜.
MT
Mashanda Thomas
Nov 5, 2025
5.0
All of the staff at PT Concepts McKinney have been so supportive and. awesome. You are greeted from the time you walk in and you began to work with the therapists. My journey has been very challenging, but the staff have been so encouraging.
AB
Alex Blackmon
Nov 5, 2025
5.0
Great place to get help in dealing with chronic pain. No required treatment plans or pressure sales.