Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the staff for being friendly, polite, and professional, contributing to a positive experience.
Wait Times
Several reviews highlighted long wait times, with some customers expressing frustration over delays despite having appointments.
Facility Conditions
The facility was generally described as clean and well-maintained, although some customers noted issues like inadequate air conditioning.
Privacy Concerns
Multiple customers expressed discomfort regarding privacy during testing procedures, particularly during drug tests.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and unprofessional behavior from certain employees.
CB
Christopher Boone
Nov 17, 2025
2.0
I didn't like how they was doing me when I was there for a drug test for my job I didn't like the people there either I am going be very true on what I think. Some other people was okay but some other at like they had a problem with me during my drug testing for my job.
JC
Jason Coleman
Nov 14, 2025
5.0
They were very professional but extremely courteous at the same time and that meant alot cause I already didn't want to be there.
RG
Renee Grimes
Nov 10, 2025
5.0
Very nice friendly people
RL
Robert Lewis
Nov 3, 2025
1.0
Slow getting back with you on documents when you send in and act like they don't receive them.
CP
Cailon Palmer
Oct 15, 2025
1.0
Horrible. Had to come here for my workman’s comp case. Wait time is ridiculous. They make you schedule and appointment but still take the walk ins before. Took 3 weeks to order an MRI when I’ve been in excruciating pain. Only thing that was good want the PT doctor, he was amazing!
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 1111 N 6th St, Longview, TX 75601, USA.
What are the business hours of Concentra Urgent Care?
They are open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
No, Concentra Urgent Care is closed on major holidays including November 27, 2025, December 25, 2025, and January 1, 2026.
What payment methods does Concentra Urgent Care accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Which professional associations is Concentra Urgent Care affiliated with?
They are affiliated with the Urgent Care Association of America.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by visiting the Concentra consultation page linked in their featured message.
What nearby medical centers can patients visit in Longview?
Nearby medical centers include Wallis Dermatology Associates (Sixth Street Location), Nova Medical Centers, and Ancor Health Center.
Are there any beauty and spa services near Concentra Urgent Care?
Yes, nearby beauty and spa services include Craft Cosmetics, Optimal Aesthetics, B Hive Salon, Spaulding Hair Studio at BHive Salon, Cedes_NailedIt, and Melissa Nails.
What nearby services can complement physical therapy and occupational therapy needs?
Patients can visit Nova Medical Centers and East Texas Prosthetic-Orthotic Care which offer physical therapy and occupational therapy services nearby.