Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.7
846 reviews
5 stars
732
4 stars
53
3 stars
16
2 stars5
1 star
40
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff is frequently described as friendly, professional, and attentive, providing excellent customer service.
Wait Times
Many customers reported long wait times, often exceeding two hours, which negatively impacted their overall experience.
Cleanliness
The clinic is noted for its clean and well-maintained environment, contributing positively to customer satisfaction.
Service Efficiency
While some customers experienced quick service, others highlighted inefficiencies in the process, particularly regarding paperwork and organization.
- CGCynthia GonzalezNov 13, 20255.0Excellent customer service! I was able to get my flu shot quickly, and the entire process was smooth and efficient. Thank you to Adrian for providing outstanding care and making the experience so easy!
- ARAdrian RodriguezNov 3, 20255.0Very fast process . Staff extremely friendly . Was in and out within 30 mins . Jorge has a light hand when giving influenza .
- JAJesus AguirreNov 3, 20255.0Todo muy bien en el lugar, super amables todo el personal, y fue fácil y rapido...muy eficientes
- AMamber McclurgOct 27, 20254.0Friendly staff, short wait time & quick exam. Only thing: they should consider updating their computer systems. Thankyou!
- S3Sujey 3316Oct 15, 20255.0I recently went in for a drug test and pre-employment physical, and the experience was great from start to finish. Front desk was very helpful and patient with helping me figure out what information I was missing. Elisa was very professional and courteous during the testing process, she made everything quick and easy. Ms. Torres was also extremely professional throughout my physical exam, taking the time to explain each step and making sure I was comfortable. Both provided excellent service and represented the clinic very well! Highly recommend.
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 4500 San Bernardo Ave, Ste 108, Laredo, TX, 78041, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care operates Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and major holidays such as November 27, December 25, and January 1.
Which payment methods are accepted at Concentra Urgent Care?
Concentra Urgent Care accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Concentra Urgent Care support multiple languages?
Services at Concentra Urgent Care are provided in English.
Is Concentra Urgent Care affiliated with any professional associations?
Yes, Concentra Urgent Care is associated with the Urgent Care Association of America.
How can employers set up accounts with Concentra Urgent Care?
Employers can click on the featured message link on Concentra's website to set up an account for occupational health services.
What nearby stores can customers visit before or after their appointment at Concentra Urgent Care?
Nearby stores include Burlington for clothing, Rent-A-Center for furniture rentals, and Good Deals Liquidation store for discount shopping.
Are there any nearby entertainment options close to Concentra Urgent Care?
Yes, customers can visit Carnival amusement park, La Unica De Nuevo Laredo restaurant, and Phoenix Amusement Center for arts and entertainment.
What transportation services are available near Concentra Urgent Care?
Ecua Taxis Laredo Tx offers taxi services nearby, which can help customers reach Concentra Urgent Care conveniently.