Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Customers frequently reported excessively long wait times, often exceeding 2 hours, even with appointments.
Staff Professionalism
Many reviews highlighted the staff's friendliness and professionalism, with several customers expressing appreciation for their helpfulness.
Cleanliness
The facility was generally noted to be clean and well-maintained, contributing positively to customer experiences.
Service Efficiency
While some customers experienced quick service, many others criticized the overall efficiency of the operations, indicating a need for improvement.
Customer Experience
Mixed reviews on customer service, with some praising the staff and others reporting negative interactions, particularly at the front desk.
DS
Down Syn
3 days ago
1.0
Everytime having to go whether it's deer park or la porte, 3 hour wait to talk 15 minutes and nothing done to help.
MV
Melisa Vickers
6 days ago
3.0
I have a big amount of pain in my shoulder since the injury and they do t want to do an MRI on that part of my shoulder. It did t hurt before the accident. I feel it needs to be included in the MRI.
JH
Jill Holder
6 days ago
3.0
Staff was nice but they were severely understaffed and the wait was almost 2 hours and that is unacceptable to me.
JQ
Jim Quick
Nov 17, 2025
2.0
I waited 2 hours for a random drug screen. When I arrived there were only 3 people in the reception area.
MB
Mason Broussard
Nov 10, 2025
5.0
This facility was amazing, the staff were very friendly and got me checked in and seen within 30 minutes. They even had free snacks on the way out.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
It is located at 1309 West Fairmont Parkway, Suite S, LaPorte, TX 77571, USA.
What are the business hours for Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM, and closed on weekends.
How can I contact Concentra Urgent Care by phone?
You can reach Concentra Urgent Care by phone at +1 281-470-0543.
Does Concentra Urgent Care have an online presence where I can find more information?
Yes, you can visit their website at https://www.concentra.com/urgent-care-centers/texas/houston/laporte-urgent-care/ or their Facebook page at https://www.facebook.com/461935420613923.
Is Concentra Urgent Care open on weekends?
No, Concentra Urgent Care is closed on Saturdays and Sundays.
Are there any dining options near Concentra Urgent Care?
Yes, nearby dining options include Subway, Pizza Hut, Casa Anitas Mexican Restaurant, Smoothie King, and Dawn Donuts La Porte, which you might visit before or after your appointment.
What other healthcare facilities are close to Concentra Urgent Care?
Nearby healthcare facilities include Fresenius Kidney Care La Porte, St John Sports Medicine Center, Jacinto Medical Group, Houston Methodist Orthopedics & Sports Medicine, Brush Bright Dental, and Pristine Family Dental.
Where can I find beauty and wellness services near Concentra Urgent Care?
Global Nails and Global Nail are nearby salons offering nail and hair services for your convenience.
Are there financial services available near Concentra Urgent Care?
Yes, Wells Fargo Bank, Wells Fargo ATM, Amegy Bank, and H&R Block are nearby financial service providers that can assist you.