Concentra Urgent Care

3.7
852 reviews

About

Urgent CareOccupational MedicineMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
1309 West Fairmont Parkway, LaPorte, TX
77571, United States

Hours

Reviews

3.7
852 reviews
5 stars
501
4 stars
67
3 stars
46
2 stars
41
1 star
197

What are people saying?

AI-generated from recent customer reviews

Wait Times

Customers frequently reported excessively long wait times, often exceeding 2 hours, even with appointments.

Staff Professionalism

Many reviews highlighted the staff's friendliness and professionalism, with several customers expressing appreciation for their helpfulness.

Cleanliness

The facility was generally noted to be clean and well-maintained, contributing positively to customer experiences.

Service Efficiency

While some customers experienced quick service, many others criticized the overall efficiency of the operations, indicating a need for improvement.

Customer Experience

Mixed reviews on customer service, with some praising the staff and others reporting negative interactions, particularly at the front desk.
  • DS
    Down Syn
    3 days ago
    1.0
    Everytime having to go whether it's deer park or la porte, 3 hour wait to talk 15 minutes and nothing done to help.
  • MV
    Melisa Vickers
    6 days ago
    3.0
    I have a big amount of pain in my shoulder since the injury and they do t want to do an MRI on that part of my shoulder. It did t hurt before the accident. I feel it needs to be included in the MRI.
  • JH
    Jill Holder
    6 days ago
    3.0
    Staff was nice but they were severely understaffed and the wait was almost 2 hours and that is unacceptable to me.
  • JQ
    Jim Quick
    Nov 17, 2025
    2.0
    I waited 2 hours for a random drug screen. When I arrived there were only 3 people in the reception area.
  • MB
    Mason Broussard
    Nov 10, 2025
    5.0
    This facility was amazing, the staff were very friendly and got me checked in and seen within 30 minutes. They even had free snacks on the way out.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.

Where is Concentra Urgent Care located?

It is located at 1309 West Fairmont Parkway, Suite S, LaPorte, TX 77571, USA.