Concentra Urgent Care

4.1
964 reviews

About

Urgent CareOccupational MedicineMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
17410 N.W. Freeway, Jersey Village, TX
77040, United States

Hours

Reviews

4.1
964 reviews
5 stars
660
4 stars
76
3 stars
42
2 stars
34
1 star
152

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and attentive during their visits.

Service Speed

While some reviews highlighted quick service, a significant number of customers expressed frustration over long wait times, often exceeding an hour.

Communication Issues

Several customers reported poor communication regarding wait times and appointment scheduling, leading to dissatisfaction.

Cleanliness and Environment

The clinic was generally described as clean and well-maintained, contributing positively to the overall experience.

Mixed Experiences

While many had positive interactions, there were notable complaints about specific staff members and overall service quality, indicating inconsistency.
  • AA
    Armando Avila
    Nov 17, 2025
    5.0
    My last experience with concentra was a bad one the nurses were rude and mean made one feel like dirty people I had a hard time passing a blood pressure test and I don't have high blood pressure that's how bad treatment I got I'm glad the staff now are so professional and nice at the same time that's night and day on my experience this time it was great thank you
  • RA
    Ruben Acosta
    Nov 3, 2025
    5.0
    Awsome personal very professional and fast services
  • SS
    Sebastian David Duarte Sotomayor
    Nov 3, 2025
    5.0
    It was was fast, clean, so good and nice, thanks for your service
  • ST
    Simon Tesfalul
    Oct 27, 2025
    5.0
    Quick registration, helpful front desk staff, got seen and my appointment completed quickly
  • RO
    Regina Oere
    Oct 17, 2025
    1.0
    Medical: Keep you waiting for over an hour for a scheduled appointment, multiple times. Sometimes you have leave without getting seen if you need to go back to work. They forget to call you to schedule future required appointments. No proper follow up care. The physical therapy is a joke. They employ students who are trying their best but the so-called professionals that should be leading your care sit back and play on their phones. They don’t even observe your pain area to see if there’s any progress or if they need to adjust exercises. Very disappointing. Otherwise, front desk staff are very nice and friendly.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.

What are the opening hours of Concentra Urgent Care in Jersey Village?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.