Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Many customers praised the staff for being friendly, professional, and attentive during their visits.
Service Speed
While some reviews highlighted quick service, a significant number of customers expressed frustration over long wait times, often exceeding an hour.
Communication Issues
Several customers reported poor communication regarding wait times and appointment scheduling, leading to dissatisfaction.
Cleanliness and Environment
The clinic was generally described as clean and well-maintained, contributing positively to the overall experience.
Mixed Experiences
While many had positive interactions, there were notable complaints about specific staff members and overall service quality, indicating inconsistency.
AA
Armando Avila
Nov 17, 2025
5.0
My last experience with concentra was a bad one the nurses were rude and mean made one feel like dirty people I had a hard time passing a blood pressure test and I don't have high blood pressure that's how bad treatment I got I'm glad the staff now are so professional and nice at the same time that's night and day on my experience this time it was great thank you
RA
Ruben Acosta
Nov 3, 2025
5.0
Awsome personal very professional and fast services
SS
Sebastian David Duarte Sotomayor
Nov 3, 2025
5.0
It was was fast, clean, so good and nice, thanks for your service
ST
Simon Tesfalul
Oct 27, 2025
5.0
Quick registration, helpful front desk staff, got seen and my appointment completed quickly
RO
Regina Oere
Oct 17, 2025
1.0
Medical: Keep you waiting for over an hour for a scheduled appointment, multiple times. Sometimes you have leave without getting seen if you need to go back to work. They forget to call you to schedule future required appointments. No proper follow up care. The physical therapy is a joke. They employ students who are trying their best but the so-called professionals that should be leading your care sit back and play on their phones. They don’t even observe your pain area to see if there’s any progress or if they need to adjust exercises. Very disappointing. Otherwise, front desk staff are very nice and friendly.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
What are the opening hours of Concentra Urgent Care in Jersey Village?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
It is located at 17410 N.W. Freeway, Jersey Village, TX 77040, United States.
Is Concentra Urgent Care open on weekends?
No, Concentra Urgent Care is closed on Saturdays and Sundays.
How can I contact Concentra Urgent Care by phone or fax?
You can call them at +1 713-466-0044 or send a fax to +1 713-466-0106.
Does Concentra Urgent Care have an online presence?
Yes, Concentra Urgent Care is on Facebook (facebook.com/ConcentraUrgentCareHoustonTX37304), Instagram (@concentrahealth), Twitter (@concentrahealth), and has a website at https://www.concentra.com/urgent-care-centers/texas/houston/jersey-village-urgent-care/
What healthcare facilities are near Concentra Urgent Care?
Nearby healthcare-related places include Concentra Urgent Care itself, St Raphael Wellness Center (medical center and weight loss center), and Jersey Village Pharmacy Compounding & Wellness Clinic.
Are there food or restaurant options near Concentra Urgent Care?
Yes, near Concentra Urgent Care you can find Adriatic Cafe Italian Grill, E Star (Chinese buffet), Whataburger, Subway, and Dollar Tree which also includes some food items.
Where can I find mobile phone stores close to Concentra Urgent Care?
Nearby mobile phone stores include AT&T Store, T-Mobile, and Cricket Wireless Authorized Retailer, which can help you with telecommunications needs.
What other retail or health-related shops are close to Concentra Urgent Care?
Close by there are retail and health-related shops such as CVS Pharmacy, Specs (beverage store), CBD American Shaman (vitamins and supplements), and Bella Gaia (spa and skin care).