Stanton Optical

Reviews

• BW

  Bernie W.

  Nov 12, 2025
  2.0
  Advertised a deal for an exam and two pairs of glasses for $79 only if you "qualify", then you find out if you qualify based on the results of your exam. My kid didn't qualify, but they let us find out before we paid anything. If you agreed to pay first, you would've been charged $150+ just for the exam. Weird business practices.
• NW

  Nicole Wolfe

  Nov 11, 2025
  1.0
  Stanton Optical is a Profound Disappointment: A Warning ​Stanton Optical (formerly My Eyelab) is not just a joke; it is a nightmare of incompetence that spiked my blood pressure and stole my time. ​My experience was a two-week cycle of utter frustration and disrespect. The remote "eye exam" was a grotesque failure from the start. I told the technician repeatedly—at least ten times—that I could not read the letters for my left eye. His response was cold and robotic, dismissing my reality: "I am not asking you to read the letters. I'm asking you which one is less blurry." They forced the exam forward, ignoring my clear vision distress. ​The resulting glasses were a cruel, unusable joke. I put them on, and the world warped—everything was distorted. This was not a minor adjustment; it was a non-prescription. Yet, the staff pressured me to "try them for a week," and later, "wear them for one full day." I could not. I tried twice and found I was fundamentally unable to see. ​The final straw came with the recheck, where the second technician made the exact same fundamental mistake on my left eye. My patience shattered. I refused to complete the exam and demanded a full refund for the purchase based on two failed tests and non-functional glasses. ​Their response was an act of corporate malice. They refused to refund the full cost of the unusable product. Instead, they attempted to charge me $115 for the incomplete, failed eye exam (an exam initially priced at $5 with a purchase). They failed the test twice, sold me worthless glass, and then tried to bill me over a hundred dollars for the privilege of enduring their incompetence. ​My blood pressure was through the roof. I told them to keep the glasses and refused to ever set foot in that location again. They are not in network with VSP, leaving me with a failed experience and a useless external complaint. DO NOT GO HERE. If they make a mistake because their remote exam is fundamentally flawed, you will be stuck like chuck—paying a fortune for their catastrophic failure.
• YV

  Yuri Valle

  Nov 8, 2025
  1.0
  He sido muy buena Clienta con ellos, y no considera, no consideran esos ni respetan la garantía No vuelvo a hacer una compra, nunca jamás en este lugar Como persona, no le recomiendo a otras personas, Realmente no consideran al cliente?
• SB

  Samantha Black

  Nov 4, 2025
  5.0
  Quick and efficient! Provided upfront cost of exam. Notified me that technician would be virtual, which was totally fine.
• LG

  Luis A. Gomez

  Sep 26, 2025
  1.0
  I should have checked the reviews before coming. This place lied and said my prescription would be ready in two weeks on September 26. I called on the day I was supposed to pick them up on Sept 26, and they are not ready. They are barely going through the quality check process. I also called them earlier in the week September 22 just to check maybe if they have already got them, and they told me at that time they were already in the quality check process and should be ready on Friday Sept 26. So, they have been in quality check for a whole week.They wasted my time. They don't have any optometrist in office. My appointment was virtual. I'm hoping my prescription is correct, because I don't want to deal with these people again. VERY unprofessional!!! They are quick to take your money but aren't quick to provide your glasses. Would give no stars if that was an option

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