Concentra Urgent Care

4.1
1214 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
5910 N. MacArthur Blvd., Irving, TX
75039, United States

Hours

Reviews

4.1
1,214 reviews
5 stars
817
4 stars
105
3 stars
59
2 stars
44
1 star
189

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and attentive during their visits.

Wait Times

Numerous reviews highlighted long wait times, with some customers expressing frustration over delays in seeing a doctor.

Service Quality

While some customers reported excellent service and care, others experienced dissatisfaction with the quality of medical attention received.

Cleanliness

The facility was frequently noted as clean and well-maintained, contributing positively to the overall experience.

Communication Issues

Several reviews mentioned problems with communication, including unclear instructions and misunderstandings during the medical process.
  • NN
    Naveen
    5 days ago
    1.0
    I had to wait for over 2 hours with no communication or apology. The staff were unprofessional and reckless in handling the situation. Worst management whoever being managing it. I would not recommend this location to anyone.
  • VH
    Vidal Brad Henderson
    6 days ago
    5.0
    Everyone was very friendly, kind, and patient with any questions or concerns I had. The medical examiners were quick and very thorough in their assessments. Yes, I would go back there again.
  • SG
    Scott G
    6 days ago
    1.0
    I visited this urgent care and unfortunately had a pretty frustrating experience. I ended up waiting about three hours, and a lot of that was because I was apparently left out of the line. The staff member, I believe her name was Boquisha, told me that she thought I had left, even though I hadn’t moved. And after I was supposedly put back in line to be next, several other people kept getting called ahead of me. Overall, it was a pretty disappointing experience and I hope they can improve their patient management in the future. At the end of it, they tried to charge me $150 and I haven’t even seen the doctor at all. Honestly, this is for sure the worst experience I’ve ever had with any doctor or clinic.
  • AG
    amanda garrison
    Nov 17, 2025
    1.0
    After telling the doctor i have been coughing for 4 weeks and pain in my nose and ear he did not check anything. Did not look at myears, nose, or throat just walked in told me to take Zyrtec and walked out.
  • BC
    Bobbi Collins
    Nov 3, 2025
    1.0
    Not a good experience. The front desk was nice and pleasant as well as the lady who took my vitals. The physician I saw not so much. She seemed upset I was there and did not seem like she wanted to help me. I had to advocate for myself to get treatment in the end. After seeing a physician at a different location he confirmed treatment was the best route and was far kinder than she was. Will be going to the new location from now on.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care in Irving provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located in Irving, TX?

Concentra Urgent Care is located at 5910 N. MacArthur Blvd., Suite 133, Irving, TX 75039, USA.