Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the staff for being friendly, professional, and attentive during their visits.
Wait Times
Numerous reviews highlighted long wait times, with some customers expressing frustration over delays in seeing a doctor.
Service Quality
While some customers reported excellent service and care, others experienced dissatisfaction with the quality of medical attention received.
Cleanliness
The facility was frequently noted as clean and well-maintained, contributing positively to the overall experience.
Communication Issues
Several reviews mentioned problems with communication, including unclear instructions and misunderstandings during the medical process.
NN
Naveen
5 days ago
1.0
I had to wait for over 2 hours with no communication or apology. The staff were unprofessional and reckless in handling the situation. Worst management whoever being managing it. I would not recommend this location to anyone.
VH
Vidal Brad Henderson
6 days ago
5.0
Everyone was very friendly, kind, and patient with any questions or concerns I had. The medical examiners were quick and very thorough in their assessments. Yes, I would go back there again.
SG
Scott G
6 days ago
1.0
I visited this urgent care and unfortunately had a pretty frustrating experience. I ended up waiting about three hours, and a lot of that was because I was apparently left out of the line. The staff member, I believe her name was Boquisha, told me that she thought I had left, even though I hadn’t moved. And after I was supposedly put back in line to be next, several other people kept getting called ahead of me. Overall, it was a pretty disappointing experience and I hope they can improve their patient management in the future.
At the end of it, they tried to charge me $150 and I haven’t even seen the doctor at all. Honestly, this is for sure the worst experience I’ve ever had with any doctor or clinic.
AG
amanda garrison
Nov 17, 2025
1.0
After telling the doctor i have been coughing for 4 weeks and pain in my nose and ear he did not check anything. Did not look at myears, nose, or throat just walked in told me to take Zyrtec and walked out.
BC
Bobbi Collins
Nov 3, 2025
1.0
Not a good experience. The front desk was nice and pleasant as well as the lady who took my vitals. The physician I saw not so much. She seemed upset I was there and did not seem like she wanted to help me. I had to advocate for myself to get treatment in the end.
After seeing a physician at a different location he confirmed treatment was the best route and was far kinder than she was. Will be going to the new location from now on.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Irving provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located in Irving, TX?
Concentra Urgent Care is located at 5910 N. MacArthur Blvd., Suite 133, Irving, TX 75039, USA.
What are the business hours for Concentra Urgent Care during the week?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Is Concentra Urgent Care wheelchair accessible?
Concentra Urgent Care does not have a wheelchair accessible restroom.
How can employers set up an account with Concentra Urgent Care?
Employers can click the featured message link to set up an account for workers' compensation injury consultation.
Are there any nail salons near Concentra Urgent Care for a convenient beauty appointment?
Yes, Nail Lounge Bar and Nail Lounge are nearby nail salons where you can get beauty treatments before or after your visit to Concentra Urgent Care.
What are some nearby restaurants where I can eat after visiting Concentra Urgent Care?
Nearby dining options include Xiaoling's Kitchen (Chinese cuisine), Taziki's Mediterranean Cafe, Andhra Mess (Indian cuisine), and Red Hot & Blue (barbecue).
Is there a fitness center near Concentra Urgent Care for physical therapy or workout sessions?
Yes, 9Round Fitness, a boxing gym, is close by and can complement your physical therapy or fitness routine.
How can I follow or contact Concentra Urgent Care online?
You can visit their website at https://www.concentra.com/urgent-care-centers/texas/dallas/las-colinas-urgent-care/ or follow them on Facebook at ConcentraUrgentCareIrvingTX4519 and Twitter @ConcentraHealth.