Planet Fitness

4.3
1236 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
11187 Fondren Rd, Houston, TX
77096, United States

Hours

Reviews

4.3
1,236 reviews
5 stars
870
4 stars
165
3 stars
47
2 stars
20
1 star
134

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the gym for being clean and well-maintained.

Staff Attitude

Feedback on staff was mixed; while some praised their friendliness and helpfulness, others reported rude and unprofessional behavior.

Customer Service

Several customers expressed dissatisfaction with customer service, particularly regarding membership cancellations and billing issues.

Atmosphere

The gym is generally described as a welcoming and judgment-free environment, although some noted negative experiences with certain staff members.

Equipment Availability

Customers appreciated the variety and availability of equipment, though some mentioned issues with broken machines.
  • EJ
    El Jefe
    Nov 16, 2025
    5.0
    I loved it especially the hydro massager. I need to join and get hydro massager
  • FO
    Fahq Overitt
    Nov 14, 2025
    1.0
    I'd say, I wouldn't recommend unless you are very poor.
  • MO
    Mo Omnidoer
    Nov 14, 2025
    1.0
    Well for a gym on the poor side of Texas, its what youd expect. From the cleanliness, interior, exterior, parking lot, and staff. Pity the people, wouldnt recommend, but if youre living round these parts it isnt because you have great options.
  • DS
    Daniel Smith
    Nov 4, 2025
    5.0
    It's excellent, Clarence and his staff are awesome. I go to many Planet fitness across America. It's very clean 🫧
  • BB
    Brandon Bennett
    Oct 12, 2025
    1.0
    A 4-star rating is laughable. I must emphasize that this matter requires immediate attention, and if necessary, we will pursue legal action. My friend and I relocated to Houston four months ago, and initially, we had a positive experience for the first couple of weeks, then we noticed that there have been serious issues with the workers who compromise confidentiality, which is against the law to my knowledge and had one of the workers come into my job and threaten me on the premises but the motto for Planet Fitness is a safe environment and a judgment-free zone while you’re not living up to your motto and also my friend gets ignored while she is up at the front desk by multiple employees when will you hold your manager and employees accountable we will be canceling our membership and going to a non-Planet Fitness.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Houston (Fondren Southwest), TX?

Planet Fitness is open 24 hours from Tuesday to Friday, opens at 4:00 AM on Monday, and is open from 6:00 AM to 9:00 PM on weekends.

Where is the Houston (Fondren Southwest) Planet Fitness located?

It is located at 11187 Fondren Rd, Houston, TX 77096, USA.