Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Many customers praised the staff for being friendly, professional, and attentive, creating a welcoming environment.
Wait Times
Numerous reviews highlighted long wait times, with some customers expressing frustration over delays in being seen by a doctor.
Cleanliness
The facility received positive remarks for being clean and well-organized, contributing to a comfortable experience.
Service Quality
While many experiences were positive, some customers reported unprofessional behavior from front desk staff and issues with the quality of care received.
Efficiency
Several reviews noted quick check-in processes and efficient service, although this was inconsistent due to staffing issues.
KM
Kemberly Martinez
Nov 10, 2025
1.0
Muy pésimo el servicio las chicas q atiende en recepción muy mala la atención de verdad te pasa y además duras como más 50 min esperando y no llega nadie muy mal servicio 👎
DB
david breckenridge
Nov 5, 2025
5.0
Absolutely great people! Every single one of them, they make you feel comfortable in an uncomfortable situation.
If that’s apart of their job, most definitely they are doing it well!
They are truly making a difference in people’s lives, and we need that today!🤩🤩
NK
Naser Kazamel
Nov 3, 2025
2.0
My appointment with the doctor was scheduled for 3:30, and I arrived 10 minutes early, but unfortunately, after waiting 40 minutes, they finally took me to the examination room, where I waited for another 30 minutes, and the doctor still hadn't arrived. It was utterly negligent.
KW
Kelley Wood
Oct 29, 2025
1.0
Sure if you want to have the staff give you a hard time and then wait in the waiting room for hours with a neck injury. They didn’t even ask what was injured just said to have a seat and had zero sense of urgency.. not to mention door blows all the open and slams on the glass so now I’ve got a headache too or maybe that’s the neck injury lol who knows anyways my toes are going numb
MM
murfpvu5
Oct 28, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
Outstanding Urgent Care Experience!
I had an amazing experience at this urgent care. From the moment I walked in, the staff was friendly, professional, and truly cared about my well-being. The check-in process was quick and easy, and I didn’t have to wait long to be seen.
The nurses and provider were incredibly attentive, listened carefully to my concerns, and took the time to explain everything clearly. The facility was spotless and well-organized, which made me feel comfortable and confident in the care I was receiving.
It’s rare to find a medical team that combines efficiency with genuine compassion, but this urgent care absolutely does. I highly recommend them to anyone who needs fast, reliable, and caring medical attention.
Frequently Asked Questions About Concentra Urgent Care
What are the main services offered by Concentra Urgent Care in Houston?
Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located in Houston?
It is located at 124 FM 1960 Rd Ste A, Houston, TX 77073, United States.
What are the hours of operation for Concentra Urgent Care?
The facility is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on Thanksgiving Day (November 27, 2025), Christmas Day (December 25, 2025), and New Year's Day (January 1, 2026).
How can I contact Concentra Urgent Care by phone or fax?
You can call them at +1 281-260-0087 or fax at +1 281-260-0676.
Does Concentra Urgent Care have an online presence?
Yes, you can find them on Facebook at facebook.com/607324136039601, on Instagram as @concentrahealth, and on Twitter as @concentrahealth. Their website is https://www.concentra.com/urgent-care-centers/texas/houston/imperial-valley-urgent-care/.
Which nearby eateries can I visit before or after my appointment at Concentra Urgent Care?
Nearby dining options include Texas Roadhouse for steak and American cuisine, Hank's Crawfish 1960/45 for Cajun and seafood, Subway for fast sandwiches, and Cake Swirl for bakery treats.
Are there any nearby retail or specialty shops near Concentra Urgent Care?
Yes, you can visit Golf Warehouse for sporting goods, Spirit Halloween for costumes and clothing, and Infinity Tint and Alarm for automotive and window tinting services.
Where can I find nearby pet services when visiting Concentra Urgent Care?
PetSmart and PetSmart Dog Training are nearby, offering pet grooming and training services.
Are there any government or recruitment offices near Concentra Urgent Care?
Yes, the US Army Corp of Engineers, Army Recruiting Station, and US Army Recruiting Station are in the vicinity, providing public service and government employment resources.