Business Details
About
Urgent CareOccupational MedicineMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
4.3
1,230 reviews
5 stars
942
4 stars
77
3 stars
34
2 stars
32
1 star
145
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Feedback on staff professionalism was mixed; while some clinicians were praised for their care and attentiveness, others were criticized for being rude and unprofessional.
Wait Times
Many customers expressed frustration with long wait times, often exceeding an hour, which detracted from their overall experience.
Customer Service
Overall, customer service received positive remarks, with many noting friendly and helpful staff, although some reported negative experiences with front desk personnel.
Facility Cleanliness
The facility was generally described as clean and well-organized, contributing positively to the patient experience.
- JAJuan Alvarez1 day ago5.0I was there for a medical exam for employment and I had a great experience from the moment I arrived. The young lady at the front was nice and helpful and she processed me quickly. They had me in the back within 5 minutes. The nurse that took care of me did her duties quickly and truthfully was very pleasant and cool to talk to. The doctor was also awesome and instead of providing your typical doctors exam he interacted with me and shared his thoughts. Would highly recommend.
- RBRichard BonafeJan 5, 20261.0Clinician Gretchen Keyse was very unproffessional and rude to me , stating that i was annoying and a gripe directly to me after asking her How much longer it would take on top of that her appearance was awfull , Hair looked like she just woke up and clothes seemed dirty and wrinkled. She Finally took care of me but forcefully and annoyed . On the other hand Clinician Sonya L. Brock was awesome , Very Friendly and nice . Front desk is not that Great , they will leave you waiting w an open wound full of blood , you have to emphasis , they dont ask questions about situation just tell you theres a long wait.
- JGJose GarciaDec 22, 20255.0Had an injury that I needed some peace of mind with. The doctor was very helpful in giving me the layout of how to treat a bone contusion. It wasn't just in and out like most places. Thanks💯
- ELElijah LeMashonDec 22, 20254.0Friendly staff members. The only thing that bothered me is that no one ever called me to tell me why my sample didn’t pass the quick test. I ended up deciding to not take the job after thinking about what the commute would be like so never found out what the lab came up with. I am just very curious because I should have passed the drug test
- APArnelia PiersonDec 15, 20255.0I was seen by Stacey Thomas while I was experiencing significant pain, and I truly appreciated the level of care I received. He conducted a thorough assessment, took the time to listen to my concerns, and provided clear guidance for follow-up care. Throughout the visit, he demonstrated professionalism, compassion, and genuine understanding regarding my care and symptoms. I never felt rushed or dismissed, and his approach made me feel comfortable and confident in the plan moving forward. I would highly recommend Stacey Thomas as a provider to anyone seeking attentive, knowledgeable, and patient-centered care.
Frequently Asked Questions About Concentra Urgent Care
What are the main services offered by Concentra Urgent Care in Houston?
Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located in Houston?
It is located at 124 FM 1960 Rd Ste A, Houston, TX 77073, United States.
What are the hours of operation for Concentra Urgent Care?
The facility is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on Thanksgiving Day (November 27, 2025), Christmas Day (December 25, 2025), and New Year's Day (January 1, 2026).
How can I contact Concentra Urgent Care by phone or fax?
You can call them at +1 281-260-0087 or fax at +1 281-260-0676.
Does Concentra Urgent Care have an online presence?
Yes, you can find them on Facebook at facebook.com/607324136039601, on Instagram as @concentrahealth, and on Twitter as @concentrahealth. Their website is https://www.concentra.com/urgent-care-centers/texas/houston/imperial-valley-urgent-care/.
Which nearby eateries can I visit before or after my appointment at Concentra Urgent Care?
Nearby dining options include Texas Roadhouse for steak and American cuisine, Hank's Crawfish 1960/45 for Cajun and seafood, Subway for fast sandwiches, and Cake Swirl for bakery treats.
Are there any nearby retail or specialty shops near Concentra Urgent Care?
Yes, you can visit Golf Warehouse for sporting goods, Spirit Halloween for costumes and clothing, and Infinity Tint and Alarm for automotive and window tinting services.
Where can I find nearby pet services when visiting Concentra Urgent Care?
PetSmart and PetSmart Dog Training are nearby, offering pet grooming and training services.
Are there any government or recruitment offices near Concentra Urgent Care?
Yes, the US Army Corp of Engineers, Army Recruiting Station, and US Army Recruiting Station are in the vicinity, providing public service and government employment resources.