Concentra Urgent Care

4.1
1148 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Concentra Urgent Care
8505 Gulf Fwy, Houston, TX
77017, United States

Hours

Reviews

4.1
1,148 reviews
5 stars
813
4 stars
75
3 stars
45
2 stars
33
1 star
182

What are people saying?

AI-generated from recent customer reviews

Wait Times

Many customers expressed frustration with long wait times, often exceeding expectations for scheduled appointments.

Staff Professionalism

Feedback highlighted a mix of experiences with staff professionalism; while some were praised for being friendly and helpful, others were criticized for being indifferent or rude.

Customer Service

Overall, customer service received positive remarks, with many customers appreciating the friendliness and attentiveness of certain staff members.

Efficiency

Several reviews noted quick and efficient service, particularly for drug screenings and physicals, although this was inconsistent across visits.

Facility Conditions

The cleanliness and organization of the facility were generally well-received, though some reviews mentioned issues with the condition of the location.
  • DM
    Dionne Mitchell
    Nov 17, 2025
    5.0
    Love the staff at this location! Easy in and out procedure. Everyone is professional and prepared. Keep up the excellent work.
  • JC
    Javier Cruz
    Nov 17, 2025
    5.0
    Un trato muy profesional y eficiente. Muy buena experiencia.
  • GM
    Gerald Mosley
    Nov 17, 2025
    5.0
    This was an excellent experience. They were fast and overboard on courtesy and respect. A top-notch staff. Even if I was leaving the floor manager stood up and told me to have a great weekend I thought that was really nice.
  • EL
    Eboni L
    Oct 15, 2025
    1.0
    They only have 1 person checking everybody in. Been here for 2 hours and still haven’t seen anyone. This is ridiculous. I would not recommend coming here AT ALL.
  • ES
    eric sanchez
    Oct 13, 2025
    5.0
    Fue una experiencia bien me trataron bien me ofrecieron ayuda desde q yegue, ablan inglés y en español todas las enfermeras son muy amigables te tratan super satisfecho con mi bisita.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care offer?

Concentra provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care?

The facility is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.