Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers expressed frustration with long wait times, often exceeding expectations for scheduled appointments.
Staff Professionalism
Feedback highlighted a mix of experiences with staff professionalism; while some were praised for being friendly and helpful, others were criticized for being indifferent or rude.
Customer Service
Overall, customer service received positive remarks, with many customers appreciating the friendliness and attentiveness of certain staff members.
Efficiency
Several reviews noted quick and efficient service, particularly for drug screenings and physicals, although this was inconsistent across visits.
Facility Conditions
The cleanliness and organization of the facility were generally well-received, though some reviews mentioned issues with the condition of the location.
DM
Dionne Mitchell
Nov 17, 2025
5.0
Love the staff at this location! Easy in and out procedure. Everyone is professional and prepared. Keep up the excellent work.
JC
Javier Cruz
Nov 17, 2025
5.0
Un trato muy profesional y eficiente. Muy buena experiencia.
GM
Gerald Mosley
Nov 17, 2025
5.0
This was an excellent experience. They were fast and overboard on courtesy and respect. A top-notch staff. Even if I was leaving the floor manager stood up and told me to have a great weekend I thought that was really nice.
EL
Eboni L
Oct 15, 2025
1.0
They only have 1 person checking everybody in. Been here for 2 hours and still haven’t seen anyone. This is ridiculous. I would not recommend coming here AT ALL.
ES
eric sanchez
Oct 13, 2025
5.0
Fue una experiencia bien me trataron bien me ofrecieron ayuda desde q yegue, ablan inglés y en español todas las enfermeras son muy amigables te tratan super satisfecho con mi bisita.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
The facility is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 8505 Gulf Fwy, Ste. F, Houston, TX 77017, USA.
Does Concentra Urgent Care accept insurance or other payment options?
They accept American Express, cash, check, Discover, Mastercard, and Visa as payment options.
Is Concentra Urgent Care wheelchair accessible and does it have restrooms?
Yes, Concentra Urgent Care has restrooms that are wheelchair accessible.
Which languages are supported at Concentra Urgent Care?
English is the supported language at this facility.
Is there a way for employers to set up an account with Concentra Urgent Care?
Yes, employers can set up an account via the provided featured message link on their website.
What nearby places can I visit near Concentra Urgent Care?
Nearby places include Rios De Agua VivA Cosecha D Dios (a pentecostal church), Michoacana Hou 41 (a restaurant), and Stella Dental Care (a dentist).
Are there any dining options close to Concentra Urgent Care?
Yes, Michoacana Hou 41 restaurant and La Michoacana Meat Market, which also serves food, are close by for dining options.
Where can visitors grab coffee near Concentra Urgent Care?
Starbucks, a nearby coffee shop, is located close to Concentra Urgent Care for coffee and refreshments.