Concentra Urgent Care

4.2
685 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
6545 Southwest Freeway, Houston, TX
77074, United States

Hours

Reviews

4.2
685 reviews
5 stars
499
4 stars
47
3 stars
24
2 stars
17
1 star
98

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and attentive during their visits.

Cleanliness Issues

Several reviews highlighted concerns about cleanliness, particularly in the waiting area and restrooms.

Efficiency

Customers frequently noted the quick service and efficient processes, with many being in and out in a timely manner.

Mixed Experiences

While many had positive experiences, some customers reported unprofessional behavior from specific staff members, leading to dissatisfaction.

Customer Service

There were mixed reviews regarding customer service, with some praising the helpfulness of staff while others reported rudeness and lack of attention.
  • PR
    Phillip Rucker
    Nov 10, 2025
    5.0
    The staff was very friendly, professional!
  • FC
    Flor Cruz
    Nov 10, 2025
    5.0
    Love how fredy and helfu all the staff are.
  • CD
    Consuelo Diaz
    Nov 3, 2025
    5.0
    It’s a very clam setting with a great staff. They took me in quick an timely manner. The phlebotomist was great. She didn’t hurt me. I’d go again.
  • LC
    Leslie C.
    Oct 30, 2025
    5.0
    The team was able to accommodate me quickly and efficiently for my pre-employment requirement. Special shoutout to Ms. Veronica - thank you for making my visit possible! All the staff/physicians were friendly and kept me informed on the proceedings. The site was clean including the restroom. Highly recommend!
  • TW
    T. Wallace
    Oct 27, 2025
    4.0
    I was here for a preemployment medical screening, and was onsite for an hour total. The staff was great and the technician I worked with was very pleasant and professional. I gave 4 stars because of the condition of the waiting room. There was trash on or near several of the chairs. Candy bar wrappers laying in the seat. Cups with liquid sitting on the ground near the feet of the chairs, just waiting to be knocked over and soak someone’s bag or purse and create a slipping hazard. The row of chairs on that side of the room had a really strong urine smell. I’m not a neat freak and have raised kids and dogs, so I understand that sometimes they leave a mess and parents have their hands full. This affected 1/4 of the seating in the waiting area. The front desk staff could have addressed it (there was 1 or 2 other people in the waiting room), but didn’t. It’s a medical facility. It should be clean, imo. Or at least not have trash laying on the chairs and on the ground under them. 🤷🏻‍♂️

Frequently Asked Questions About Concentra Urgent Care

What are the primary services offered by Concentra Urgent Care in Houston?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located in Houston?

Concentra Urgent Care is located at 6545 Southwest Freeway, Houston, TX 77074.