Concentra Urgent Care

4.2
694 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
6545 Southwest Freeway, Houston, TX
77074, United States

Hours

Reviews

4.2
694 reviews
5 stars
506
4 stars
47
3 stars
24
2 stars
17
1 star
100

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The majority of reviews praised the staff for being friendly, professional, and attentive, with specific mentions of individuals like Ms. Veronica and Ms. Judy for their exceptional service.

Cleanliness Issues

Several customers reported cleanliness problems, particularly in the waiting area and restrooms, which detracted from their overall experience.

Service Efficiency

Many customers appreciated the quick service and efficient processes, often noting short wait times for their appointments.

Mixed Experiences with Medical Staff

While some patients had positive interactions with doctors and nurses, others reported unprofessional behavior and dissatisfaction with the care received.

Customer Service Concerns

There were complaints about rude or unhelpful front desk staff, which negatively impacted some customers' experiences.
  • CL
    Craig Lewis
    Jan 5, 2026
    5.0
    The staff was terrific, attentive, and very professional. I was impressed.
  • DC
    Daniel Campos
    Jan 5, 2026
    1.0
    Would never go back to this place worse experience.
  • FS
    Fred Sutherland
    Dec 29, 2025
    1.0
    Medical staff gave contradicting information. I had to disrobe for exam. Before I could re-dress the doctor ordered me to go to waiting room. The nursing staff did not care. This gave the indication I was a second class patient.
  • RD
    Rick D
    Dec 1, 2025
    5.0
    Great people lovingly staff
  • DD
    David Delgatto
    Dec 1, 2025
    5.0
    Super friendly staff. Ms. Franco was exceptional. 5 out 5!

Frequently Asked Questions About Concentra Urgent Care

What are the primary services offered by Concentra Urgent Care in Houston?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located in Houston?

Concentra Urgent Care is located at 6545 Southwest Freeway, Houston, TX 77074.