Concentra Urgent Care

3.7
1830 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
12345 Katy Fwy, Houston, TX
77079, United States

Hours

Reviews

3.7
1,830 reviews
5 stars
1,041
4 stars
158
3 stars
91
2 stars
100
1 star
440

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and attentive, although some reported negative experiences with specific individuals.

Wait Times

Numerous reviews highlighted long wait times, with some customers expressing frustration over delays even when the clinic was not busy.

Customer Service

Feedback was mixed regarding customer service, with some praising the helpfulness of staff while others reported rudeness and disinterest, particularly at the front desk.

Facility Cleanliness

The facility was generally described as clean and organized, contributing positively to the overall experience.
  • CG
    Caurice G
    1 day ago
    5.0
    Concentra was very fast, friendly and professional. I was only there for a drug test, so I can’t address anything towards the doctor and nurses. Overall, I was satisfied.
  • IP
    I see places
    Jan 6, 2026
    5.0
    Fast and prompt. In and out for my onboarding drug test.
  • WG
    wise guy
    Jan 6, 2026
    1.0
    Did drug screen here. It never made it to the lab. One person says it made it just to tell me something. The next person says it's delayed bc of holidays. Another says it can take up to 3weeks. The final person says fed ex aircraft may have lose the urine sample. This more stories than Eddie Murphy has told.Then they say come back for free. Come back then what's next aliens broke in and drank the urine. This location isn't to trustworthy for me . Going here keep receipts names and all bc it's likely you'll need a refund. Policy need to be keep card on file until urine make it to lab. So no one loses money or have to wait 90 business days to be remembered.
  • AC
    Arica Charity
    Jan 2, 2026
    5.0
    Stellar customer service from Damon and Angie Cyndi! I visited them n New Year’s Eve everyone was so attentive and Damon phone etiquette is top-tier. He was very informative about the services I needed.
  • AT
    Agustin Tamayo
    Dec 15, 2025
    5.0
    Son muy amables todo su personal muy profesional a la hora de atenderte y te asen sentir en confiansa

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care in Houston offer?

Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care in Houston?

They are open Monday through Friday from 8:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 4:00 PM. The clinic is closed on Sundays and certain holidays like November 27, 2025, December 25, 2025, and January 1, 2026.