Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
The staff is consistently described as friendly, professional, and knowledgeable, contributing to a positive experience for many customers.
Service Speed
While many customers appreciated the quick service, there were notable complaints about long wait times, particularly for DOT physicals.
Customer Care
Customers frequently mentioned feeling cared for and respected during their visits, with staff taking time to explain procedures and address concerns.
Facility Issues
Some reviews highlighted issues with the facility's organization and efficiency, leading to delays and frustrations during visits.
Mixed Experiences
While many had positive experiences, there were also significant complaints regarding specific staff interactions and the handling of medical evaluations.
EA
Ereiya Adams
4 days ago
1.0
Really don’t care for this location nurse rude
VD
Vorchae De
4 days ago
1.0
My personal experience don’t come here from your job. If you hurt yourself on your job, it would not be worth coming to this place. They’re not gonna do nothing but try to make sure that your job does not have to reimburse you for the days that you are hurting and you have to be at home instead she said oh you can go to work and sit down every hour for 10 minutes. My job is literally a fast paced job. I don’t understand how that would do anything for me to walk a distance to get to a seat just to walk a distance to get back to my job. young inexperienced doctor.
The lady that takes you to the back and does your drug screening this is not jail sweetheart. I thought she was gonna ask me to squad down and cough not to mention she was rude with her tone of voice, so I had to give her the same tone of voice ridiculous. It’s OK to take your job seriously but it’s a difference when you let it get over your head, calm down.
AM
Alfredo Martinez
Nov 4, 2025
5.0
The service is fast, everything is digital: sign in, paperwork sign out, excellent doctors, thank you
DB
Demond Brumfield
Oct 27, 2025
5.0
I did my Drug screening here last Friday and I a super fast and professional experience. Eisia was great and knowledgeable. Thanks!
EG
Elizabeth Gaitan
Oct 20, 2025
5.0
Excellent service and a very friendly, professional staff! I went there to complete my DOT exam as part of my employment process, and everything went smoothly from start to finish. The team was organized, courteous, and made the entire experience quick and comfortable. Highly recommend!
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 6360 W Sam Houston Pkwy N, Ste. 200, Houston, TX 77041.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 8:00 AM to 5:00 PM and closed on weekends.
Does Concentra Urgent Care accept insurance or payment by credit card?
They accept payment via American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care wheelchair accessible and does it have restrooms?
Concentra Urgent Care does not have restrooms or wheelchair accessible restrooms available on site.
Which languages are spoken at Concentra Urgent Care?
English is the primary language spoken at Concentra Urgent Care.
How can employers set up an account for workers' comp injury consultation?
Employers can set up an account by visiting the provided Concentra workers' comp injury consultation link in the featured message.
What nearby businesses can customers visit before or after their appointment at Concentra?
Nearby businesses include Reservoir Group (oil and gas), Expro Americas (professional services), and FedEx Drop Box (postal service), which may be convenient for visitors' errands.
Are there transportation options nearby Concentra Urgent Care for easier access?
Yes, transportation services such as Houston Limousine Rental, C&H Transportation, and Houston bus rental are nearby to assist customers in reaching Concentra conveniently.
Can Concentra Urgent Care support occupational health needs for employees working in Houston’s industrial sector?
Yes, Concentra specializes in occupational health services, making it suitable for employees working in nearby industries such as energy (Reservoir Group) and manufacturing (Expro Americas).