Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the staff for being friendly, professional, and helpful throughout their visits.
Efficiency
While some reviews highlighted quick service, others noted long wait times, indicating inconsistency in efficiency.
Cleanliness
The facility received positive remarks for being clean and well-maintained.
Customer Experience
Overall, customers reported a pleasant experience, though some expressed frustration with wait times and service delays.
Service Quality
Most reviews reflected satisfaction with the quality of medical care and customer service, despite some isolated negative experiences.
SS
Servant
Nov 17, 2025
5.0
The staff displayed an excellent level of care and service from the front desk to the back office ✨️
PC
PJ-HTX C
Nov 14, 2025
5.0
Great service! Clean large facility! In and out, everyone is professional and knowledgeable. Thank you for your care!
DT
Donald Tisdale
Nov 3, 2025
5.0
I went there for a employment drug screen the time I walked into the door smiling faces very welcome once I got to the back. The guy was so professional customer service was good. Thank you keep up the good work
JC
Joe Chavez
Oct 27, 2025
4.0
Sheryl was very helpful she was great. The Dr.was straight forward with the options I have ,a very good visit.
FS
Felicia Scott
Oct 13, 2025
5.0
My visit was absolutely amazing. The staff was super nice and friendly. The doctor was nice also I appreciate the visit thank you for making it comfortable
Frequently Asked Questions About Concentra Urgent Care
What types of occupational health services does Concentra Urgent Care provide?
Concentra Urgent Care offers injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs for employees.
What are the operating hours of Concentra Urgent Care in Houston?
Concentra Urgent Care is open Monday to Friday from 9:00 AM to 6:00 PM and closed on weekends.
Where is Concentra Urgent Care located in Houston?
It is located at 14825 Northwest Freeway, Suite 800, Houston, TX 77040, USA.
Which payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Which language is primarily spoken at Concentra Urgent Care?
English is the primary language spoken at Concentra Urgent Care.
Is Concentra Urgent Care affiliated with any professional associations?
Yes, it is associated with the Urgent Care Association of America.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by visiting the consultation page linked on their website's featured message section.
What nearby hotels can visitors use when coming to Concentra Urgent Care?
Nearby hotels include Courtyard By Marriott, Courtyard Houston NW/I-290, and Hilton Garden Inn Houston NW America Plaza, which provide convenient accommodation options.
Which nearby schools are in the vicinity of Concentra Urgent Care?
YES Prep Northwest Secondary and Yes Prep-Northwest middle school are nearby educational institutions.
Are there any nearby physical therapy or rehabilitation centers close to Concentra Urgent Care?
Yes, the Superior Rehab Center, which offers physical therapy and chiropractic services, is close by.