Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.6
978 reviews
5 stars
791
4 stars
89
3 stars
22
2 stars13
1 star
63
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
The staff is frequently described as friendly, professional, and attentive, contributing to a positive experience for many customers.
Wait Times
Customers have reported varying wait times, with some experiencing long delays, while others noted quick service.
Customer Service
Overall, customer service is highlighted positively, with many reviews praising the helpfulness and kindness of the staff.
Facility Management
There are concerns regarding management and operational efficiency, particularly related to appointment scheduling and system transitions.
- DGDreamBoi GwallaDec 29, 20251.0Bad experience the staff is rude and not nice at this location I highly recommend no one use the kirkwood location.
- SMSonjya Maxie-NordstromDec 22, 20255.0I was met at the door with a smile and workers were very kind and helpful as well as friendly! They offered me a snack and drink as I waited for the doctor. And the doctor was very polite and considerate as well as concerned about my visit. I would definitely come again if injured on the job.
- MPMohammad PouranDec 16, 20251.0I went to this center today at 11:00 am and tried to see a doctor. I told at reception that I have to go back to work by 12:00 noon, and if this is not possible, I would go some where else. They assured me that only two people are ahead of me, and it should be fine. I stayed and were admitted at 11:30 to back office, where nurse took all my biometrics, she was very nice and professional. At 11:40ish, I was asked to stay in the room and wait for the doctor. I waited there until 12:00 and then reminded the team that I have to leave. I was asked to wait a bit longer. At 12:30 finally I opened the door and inquire about the status, doctor , who seems to be way passed his retirement age for practicing, told nurses have you swab his throats or nose?! At 12:35 I had to leave the office without doctor visit or prescription. Just wasted over 1:30 hours and $35 copay. I came back and used Tele doctor. He visited me in less than 10 min, and sent my prescription to a local pharmacy. I am very disappointed with this center who has no respect for patient time.
- JTJose a TejadaDec 15, 20255.0Excellent care provided
- VJVirginia JuarezDec 15, 20255.0Excellent
Frequently Asked Questions About Concentra Urgent Care
What occupational health services does Concentra Urgent Care provide?
Concentra Urgent Care offers injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs for employees.
Where is Concentra Urgent Care located?
It is located at 11621-A Katy Fwy, Houston, TX 77079, USA.
What are the hours of operation for Concentra Urgent Care?
The center is open Monday through Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care a member of any associations?
Yes, it is associated with the Urgent Care Association of America.
What languages are spoken at Concentra Urgent Care?
English is the language spoken at the facility.
Can employers set up accounts with Concentra for their workforce?
Yes, employers can set up an account by following the featured message link provided by Concentra.
What nearby dining options are available close to Concentra Urgent Care?
Nearby dining options include La Fiesta (Mexican restaurant), Philly Connection (sandwich shop), The Spicy Pickle (sandwich shop), Tasty Munch (American restaurant and cafe), Shipley Do-Nuts (bakery and coffee shop), Avalon Diner (breakfast and brunch), and Sam's Deli Diner (burger and American restaurant).
Are there medical facilities near Concentra Urgent Care?
Yes, nearby medical facilities include Nova Medical Center, Memorial Dialysis, and DaVita Memorial Dialysis Center.
What nearby amenities can assist with transportation and errands when visiting Concentra Urgent Care?
Enterprise Rent-A-Car provides car and truck rentals nearby, and Apex Furniture offers shopping for home furnishings close to the location.