Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.3
1,332 reviews
5 stars
977
4 stars
136
3 stars
48
2 stars
23
1 star
148
What are people saying?
AI-generated from recent customer reviews
Wait Times
Customers frequently reported excessively long wait times, often exceeding two hours for simple procedures.
Staff Professionalism
Many reviews highlighted the staff's professionalism and friendliness, with specific praise for individual employees.
Service Efficiency
While some customers experienced quick service, a significant number expressed frustration with the overall efficiency and organization of the facility.
Customer Experience
Overall, customer experiences varied widely, with some praising the care and attention received, while others described their visits as disorganized and frustrating.
- KAKatania AponteNov 17, 20255.0Great experience, great customer service, minimal wait times.
- MGMartina GoudeauNov 17, 20255.0The front and back office staff were very helpful and nice. 10/10 experience.
- CLChad LynchNov 17, 20255.0The whole process was eased from start to finish. The staff was friendly and the office was clean.
- SWSteve WoodOct 20, 20255.0Convenient location easy to find; clean; efficient processing; personable staff and from a personal perspective “quick” because while random drug testing is a necessary function in business, for someone who doesn’t drink, smoke or do drugs time spent on this is a time consuming interference in my routine so I really appreciate the efficiency of the location I attended
- ALAlejandro LopezOct 13, 20251.0I was planning to write my review after my visit but 3 hours waiting for a drug test moved me to do this now. This is for real too much. Never ever before I waited too much for a drug test. I don't know if all concentra are the same but this particular location is horrible. Since you come in and see a post on the wall with zero tolerance for aggressive behavior something called my attention. I stopped the review because they called me in but almost 4 hours later I came out of the office.
Frequently Asked Questions About Concentra Urgent Care
What types of services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care in Houston?
Concentra Urgent Care is open Monday to Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
It is located at 12885 Gulf Fwy, Houston, TX 77034, United States.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Which professional associations is Concentra Urgent Care affiliated with?
Concentra Urgent Care is affiliated with the Urgent Care Association of America.
Can employers set up accounts with Concentra Urgent Care?
Yes, there is a program for employers to set up accounts for occupational health services and wellness programs.
What languages are spoken at Concentra Urgent Care?
English is the primary language spoken at this facility.
Are there any pharmacies nearby if I need to fill a prescription after my visit?
Yes, Emerald Pharmacy is located near Concentra Urgent Care, making it convenient to fill prescriptions after your appointment.
What dining options are near Concentra Urgent Care when I visit?
Nearby dining options include Chili's Grill & Bar and It's Just Wings, where you can enjoy a meal before or after your visit.
Are there any beauty or wellness salons close to Concentra Urgent Care?
Yes, Role Model's Barber & Beauty Studio, AG SPA, and Texan Nails Spa are nearby and offer beauty and wellness services.