Concentra Urgent Care

4.5
1489 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
9940 W Sam Houston Pkwy S, Houston, TX
77099, United States

Hours

Reviews

4.5
1,489 reviews
5 stars
1,169
4 stars
152
3 stars
43
2 stars
28
1 star
97

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being friendly, professional, and helpful throughout their visits.

Service Speed

While many reviews highlighted fast service, several customers expressed frustration with long wait times for procedures and check-ins.

Cleanliness

The facility received positive remarks for being clean and orderly, contributing to a pleasant experience.

Communication Issues

Some customers reported poor communication from the medical staff, particularly regarding wait times and procedural clarity.

Overall Experience

Many customers had positive experiences and would recommend the clinic, although some noted specific areas for improvement.
  • RA
    R A
    4 days ago
    1.0
    Not a great experience. Overall they weren't rude but we're definitely pushy. The staff wasn't the friendliest either. What got me was why do examinees have to change pants? Why can't they just keep the pants they have on. Also why push for a sleep study. If the patients height to weight ratio isnt to dot standards just make him non dot or fail him. No need to push for an unnecessary "study" to get more money.
  • JP
    Jennifer Page-Leos
    6 days ago
    2.0
    It took two and a half hours for a simple work physical!
  • SO
    Shina Oshinowo
    Nov 4, 2025
    5.0
    Awesome service from the front desk person to the Nurse and the Doctor. Welcoming environment with lively staffs. Good job keep the flame burning.
  • YE
    yerin e
    Nov 3, 2025
    5.0
    Lady in the front was super nice and well organized with how to check in, very fast and easy.
  • LM
    Laura Mena
    Oct 23, 2025
    2.0
    My finger was smashed by the door at work, not a major injury but still happened at work so I had to go to the doctor the next day and when the doctor sees my finger he asks “this happened yesterday?” with an unsure look and I say yes and he responds with “it looks like it’s been days that this happened” like what am I gonna do take a picture to prove I messed up my finger atm it happened I was bleeding at the time for gods sake it hurt like hell, my supervisor saw it and told me to go. Over all the staff were nice people but the doctor seemed like he didn’t know from a day old wound to a few days old wound apart.

Frequently Asked Questions About Concentra Urgent Care

What types of healthcare services does Concentra Urgent Care provide?

Concentra provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the hours of operation for Concentra Urgent Care?

Concentra Urgent Care is open Monday through Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.