Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the staff for being friendly, professional, and attentive, although some reported instances of rudeness and unprofessional behavior.
Wait Times
Several reviews highlighted long wait times, with some customers expressing frustration over delays in being seen.
Cleanliness and Environment
The facility was generally described as clean and well-maintained, contributing to a positive experience for many customers.
Customer Service
Overall, customers appreciated the good customer service, with many noting the welcoming atmosphere and helpful staff.
Language Barriers
Some customers expressed a need for more Spanish-speaking staff to assist non-English speaking patients.
JM
Jorge Maldonado
Nov 3, 2025
4.0
I think needs more people speaking Spanish
SM
Shayla M
Nov 3, 2025
5.0
Had to pick one of their labs for a drug screening for pre-hiring. I chose this locations and was happy I did. Very friendly staff and they explained the whole process and how long it would take for the employer to get my results. The wait time was under 15 mins. I would most definitely recommend this location if you’re sent for any lab work.
Frequently Asked Questions About Concentra Urgent Care
What types of occupational health services does Concentra Urgent Care provide?
Concentra offers injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs for employees.
What are the operating hours for Concentra Urgent Care in Houston?
Concentra is open Monday through Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care in Houston support multiple languages?
The facility provides services primarily in English.
Is Concentra Urgent Care affiliated with any professional associations?
Yes, they are affiliated with the Urgent Care Association of America.
Where is Concentra Urgent Care located in Houston?
It is located at 9563 S Main St, Houston, TX 77025, USA.
How can employers set up an account with Concentra Urgent Care?
Employers can click on the featured message link on their website to set up an account for employee services.
What nearby dining options are available close to Concentra Urgent Care?
Nearby dining includes Subway, Taquerias Arandas (Mexican cuisine), Dunkin' (coffee and donuts), Marco's Pizza, Church's Chicken, Carl's Jr., Slim Chickens, and KFC.
Are there any nearby stores for shopping around Concentra Urgent Care?
Yes, nearby stores include SuitMart (mens clothing and shoe store), Thời trang Conan (clothing and fashion accessories), Fashion House (women's clothing and shoes), Dollar Tree, and Family Dollar.
What financial services are accessible near Concentra Urgent Care?
Customers can find Coin Cloud DCM (currency exchange and ATMs), ACE Cash Express (installment loans and financial advising), LoanStar Title Loans, and Remco Auto Insurance nearby.