Concentra Urgent Care

4.3
932 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
3895 Gulf Freeway, Houston, TX
77003, United States

Hours

Reviews

4.3
932 reviews
5 stars
676
4 stars
85
3 stars
27
2 stars
20
1 star
124

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Most customers praised the staff for being friendly, professional, and attentive, although some noted instances of rudeness.

Wait Times

Many reviews highlighted excessively long wait times, often exceeding expectations, leading to frustration among patients.

Cleanliness

The facility received positive remarks for being clean and well-maintained.

Customer Service

Overall, customer service was rated positively, with many customers appreciating the welcoming atmosphere and efficient service.

Efficiency Issues

Several customers reported issues with the efficiency of service, including mistakes in registration and delays in processing.
  • LD
    Luis Diaz
    3 days ago
    5.0
    Hi, I just know that the attention is personalized, the nurses are very attentive and help you with all your questions, and in general the medical team is very efficient and friendly.
  • C7
    Chik 713
    Nov 12, 2025
    1.0
    This location sucks.... They set up appointments and still make you wait over an hour to see the Dr. Makes no sense at all for the appointment. Woman at the front desk is rude as can be. Don't know her name but Red hair and just completely ignored me when I tried to ask if I was going to be seen anytime soon after waiting for so long. If your short staffed or whatever the case then don't over book appointments if you can't handle the amount of people coming in.
  • JM
    Joe Marti
    Nov 3, 2025
    5.0
    They help me when I get there to fill out the papers and they call me real quick so it was fast
  • KB
    Kenya Smith Bey
    Oct 13, 2025
    5.0
    Every one was very kind starting from the receptionist all the way to the Physical Therapist. The doctor was kind and attentive to my needs. The xray technician was funny and friendly but still very professional!!
  • MG
    Maria G
    Oct 6, 2025
    3.0
    The visit went well.The Medical Assistant that did my mask fitting was great,but there was another MA that lacked professionalism.She came in the room and I asked " Does the mask look tight? She replied " a little" and continued to say " You already failed the test" .All this without even starting the test. I,in return stated I that I did not feel it tight ,that I could wear it all day with no bother.They proceeded to call the person at the front desk and ask if my mask looked ok and she confirmed that it was.In my opinion The Medical Assistant that made the precipitated judgement before the test lacked professionalism.

Frequently Asked Questions About Concentra Urgent Care

What hours is Concentra Urgent Care open?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

What occupational health services does Concentra provide?

Concentra offers injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs to employees.