Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Most customers praised the staff for being friendly, professional, and attentive, although some noted instances of rudeness.
Wait Times
Many reviews highlighted excessively long wait times, often exceeding expectations, leading to frustration among patients.
Cleanliness
The facility received positive remarks for being clean and well-maintained.
Customer Service
Overall, customer service was rated positively, with many customers appreciating the welcoming atmosphere and efficient service.
Efficiency Issues
Several customers reported issues with the efficiency of service, including mistakes in registration and delays in processing.
LD
Luis Diaz
3 days ago
5.0
Hi, I just know that the attention is personalized, the nurses are very attentive and help you with all your questions, and in general the medical team is very efficient and friendly.
C7
Chik 713
Nov 12, 2025
1.0
This location sucks.... They set up appointments and still make you wait over an hour to see the Dr. Makes no sense at all for the appointment. Woman at the front desk is rude as can be. Don't know her name but Red hair and just completely ignored me when I tried to ask if I was going to be seen anytime soon after waiting for so long. If your short staffed or whatever the case then don't over book appointments if you can't handle the amount of people coming in.
JM
Joe Marti
Nov 3, 2025
5.0
They help me when I get there to fill out the papers and they call me real quick so it was fast
KB
Kenya Smith Bey
Oct 13, 2025
5.0
Every one was very kind starting from the receptionist all the way to the Physical Therapist. The doctor was kind and attentive to my needs. The xray technician was funny and friendly but still very professional!!
MG
Maria G
Oct 6, 2025
3.0
The visit went well.The Medical Assistant that did my mask fitting was great,but there was another MA that lacked professionalism.She came in the room and I asked " Does the mask look tight? She replied " a little" and continued to say " You already failed the test" .All this without even starting the test. I,in return stated I that I did not feel it tight ,that I could wear it all day with no bother.They proceeded to call the person at the front desk and ask if my mask looked ok and she confirmed that it was.In my opinion The Medical Assistant that made the precipitated judgement before the test lacked professionalism.
Frequently Asked Questions About Concentra Urgent Care
What hours is Concentra Urgent Care open?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What occupational health services does Concentra provide?
Concentra offers injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs to employees.
Does Concentra Urgent Care accept insurance payments?
Yes, Concentra accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 3895 Gulf Freeway, Suite A, Houston, TX 77003, USA.
What languages are spoken at Concentra Urgent Care?
English is spoken at Concentra Urgent Care.
Is Concentra Urgent Care wheelchair accessible with restroom facilities?
No, the facility does not have wheelchair accessible restrooms or any restrooms available on site.
Are there any coffee shops near Concentra Urgent Care?
Yes, nearby coffee shops include Starbucks and 7-Eleven, which are convenient for grabbing a drink before or after your visit.
What dining options are available near Concentra Urgent Care?
You can find Laredo Taco Company nearby for casual Mexican dining and Chung's Gourmet Foods for restaurant options close to the clinic.
Are there any nearby landmarks or cultural places around Concentra Urgent Care?
Yes, the Houston Sports Museum and religious sites like the Texas Guandi Temple and Catholic Charismatic Center are located nearby, ideal for visits before or after your appointment.
How can nearby services like gas stations and car washes assist visitors to Concentra?
Mobil gas station and Quick Quack Car Wash are conveniently close to Concentra Urgent Care, making it easy for visitors to fuel or clean their vehicles during their visit.