Concentra Urgent Care

4.2
943 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
3895 Gulf Freeway, Houston, TX
77003, United States

Hours

Reviews

4.2
943 reviews
5 stars
683
4 stars
85
3 stars
28
2 stars
20
1 star
127

What are people saying?

AI-generated from recent customer reviews

Wait Times

Many customers reported excessively long wait times, often exceeding 2 hours, even with appointments.

Staff Professionalism

Feedback on staff professionalism was mixed; while some praised friendly and attentive service, others noted rudeness and unprofessional behavior from certain staff members.

Cleanliness

The facility was generally described as clean and well-maintained by several customers.

Customer Service

Overall customer service experiences varied, with some customers highlighting excellent service while others reported negative interactions, particularly at the front desk.
  • SA
    Samuel Amoh
    1 day ago
    5.0
    Best experience with a healthcare facility especially Keisha, she was so professional
  • XJ
    Xavier Jones
    Dec 22, 2025
    1.0
    Terrible if I could give them 0 stars I would ! Got here at 11am didn’t leave until 3pm. I came for a physical and a drug screen test. The e staff member was not polite. It took the nurse practitioner way too long to address my reason for my visit . I would not recommend anyone to come here. Staff is careless and just going through the motions.
  • NE
    Nequan Evans
    Dec 19, 2025
    1.0
    I was sent here for a drug test I’ve been holding my pee for 40 mins and still have yet to be called with over 3 people ahead of me. This location is slow you will not get what you need done in a timely manner. Which is crazy these people are contributing to me looking a potential job because my screening was not done before the time it was due. Please be prepared to sit for at least 2-3 hrs
  • BM
    Brandi McCrae
    Dec 9, 2025
    1.0
    Can’t call me back after calling and asking for results of my lab over 7x! Mind you it’s very important for me to know results so i can take the correct measures for my health. Yall are weird .
  • MC
    Michael Collins
    Dec 8, 2025
    5.0
    This was a very clean and professional experience. Everything was completed and professionally. I recommend this Concentra care facility if you are in the Houston area.

Frequently Asked Questions About Concentra Urgent Care

What hours is Concentra Urgent Care open?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

What occupational health services does Concentra provide?

Concentra offers injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs to employees.