Concentra Urgent Care

4.6
272 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
2805 East Grapevine Mills Circle, Grapevine, TX
76051, United States

Hours

Reviews

4.6
272 reviews
5 stars
232
4 stars
16
3 stars
3
2 stars
5
1 star
16

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and attentive during their visits.

Wait Times

Several reviews mentioned long wait times despite the facility not being busy, leading to frustration for some customers.

Service Efficiency

Customers appreciated the quick service and efficient handling of appointments, with many noting they were in and out in a timely manner.

Facility Cleanliness

The facility received positive remarks for being clean and well-maintained.

Customer Service Issues

Some reviews highlighted unprofessional behavior from certain staff members, leading to negative experiences for a few customers.
  • CB
    Connie Bee
    Nov 17, 2025
    1.0
    The longest wait I’ve ever experienced at a Concentra although when I arrived there were only 2 people in the lobby. Waited 2 hours plus. Will not return to this location.
  • RL
    Rodney Lockett
    Nov 17, 2025
    5.0
    Very helpful, attentive and efficient both in reception and in back with attendant. Please with entire short process
  • KS
    Karey Starr
    Nov 3, 2025
    5.0
    I have been here twice and both times had an excellent experience. I highly recommend this medical facility. I felt cared for and listened to each time.
  • BM
    Brayden Morris
    Nov 3, 2025
    5.0
    Really quick I scheduled before hand and was in and out. Staff was very professional.
  • FN
    Flora Nia
    Oct 31, 2025
    1.0
    Although appointments are scheduled for one hour, my sessions were typically finished in about 30 minutes. They also schedule multiple patients at the same time, which results in very little one-on-one attention or guidance from the therapist. very small area with very basic equipment

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care in Grapevine, TX provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care in Grapevine?

Concentra Urgent Care is open Monday through Friday from 9:00 AM to 6:00 PM and is closed on Saturdays and Sundays.