Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.3
1,270 reviews
5 stars
915
4 stars
142
3 stars
49
2 stars
25
1 star
139
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Feedback on staff is mixed; while many customers praised the friendliness and professionalism of the staff, several reviews highlighted instances of rudeness and poor customer service, particularly at the front desk.
Wait Times
Customers frequently reported long wait times, with some experiencing delays of over two hours, despite the presence of friendly staff.
Facility Conditions
The cleanliness and organization of the facility received criticism, with reports of unsanitary conditions and a need for updates in the office environment.
Service Efficiency
While some customers appreciated the quick service, others expressed frustration with inefficiencies, particularly regarding the handling of drug tests and appointment scheduling.
- IPIris Palacios4 days ago5.0Nicole very Friendly and helpful front desk lady! She helped me with all the process! 100% recommend!!
- DLDjebi Loftin6 days ago5.0Excellent experience! Clean. Very professional staff. Tabitha and Carlos are exceedingly professional and a pleasure!
- INIsaac NájeraDec 15, 20251.0Las empleadas muy groseras y mal Mal organizado
- RKRennick K KamaDec 8, 20255.0Staff was very helpful and understanding especially the doctor that checked me out it was a way better experience than my last visit in July and I really did appreciate the physician help and support
- ADAngelica DuranNov 10, 20255.0The only issue I had was that they were going to be cutting a sample of my hair and they have the room where it is done and it took the girl that was very nice and explained the procedure and tried to get the sample from my legs or my arms but I did not have enough hair to do it that way thst she had to cut my hair off my head. But she could not find the scissors. It took over 10 min for her to find the scissors and they told her they were in another room and she went to go get them but it still took her another couple of min to locate them. Once she did it went pretty fast she cut the back of my head to where you could not see the area that she cut the sample from. So my only complaint would be if your going to be cutting people's hair for a drug test have the scissors in that room. You can get scissors dirt cheap why dont you have one pair of scissors in every room. Plus when you go to get your hair cut at the beauty shop. They have the scissors in a jar of liquid to sanitizer so they are clean for the next person that they are going to be used on. She was looking for the scissors in a drawer. You have to use tubes for the blood that no one has used before for the blood test. You have to use a sanatized cup for the pee test. So why not use scissors that are sterile as well. I dont know on who they were used on before and if they had clean hair or not or if there was any hair left on the scissors from the person before me so I really hope my test comes out correct. That is my only concern. Other wise it was ok. Sign in went fast. With no issues. I had completed the sing in online and plenty of room in the waiting room. But you were not called as you came in. 2 other people came in after me and they were called in before I had been taken to the back. The wait was not long either. Other than once you were in the room. The funny thing about the location, it was close to my home just down the road. But the office/store/building next to them was a CBC store and when I got out of my car it smelled just like pot. I dobt know if someone was smoking somewhere close by or if it was coming from the store/building it self but you could really smell it. That was funny to me. That they would send me to do my drug test there and the store next door to it sold CBC and other stuff for use. Thank you for helping me with my drug test. Have a nice day.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Grand Prairie, TX provide?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 2045 N Hwy 360, Ste 100B, Grand Prairie, TX 75050, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
What payment options does Concentra Urgent Care accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What languages are spoken at Concentra Urgent Care?
English is the language spoken at Concentra Urgent Care.
Is Concentra Urgent Care associated with any professional organizations?
Yes, it is associated with the Urgent Care Association of America.
What should employers do to set up an account with Concentra Urgent Care?
Employers can set up an account by visiting the consultation link provided on Concentra's website.
What nearby places of interest can customers visit before or after their appointments at Concentra Urgent Care?
Nearby places include Skullheadnation Tattoos, 360 Massage spa, and Crossfit Bullseye gym, which customers might visit for relaxation or fitness around their healthcare appointments.
Are there any convenient food options near Concentra Urgent Care?
Yes, nearby dining options include Cinnabon bakery and coffee shop, Schlotzsky's sandwich shop, and Jack in the Box fast food restaurant.
Is public transportation or accommodation available near Concentra Urgent Care for visitors?
Nearby accommodations include Best Western Plus Arlington North Hotel & Suites. While specific transit stations aren't listed, the location on N Hwy 360 is accessible via local roadways for visitors.