PTConcepts of Frisco West

Reviews

• AP

  Alvin Phanh

  Dec 5, 2025
  5.0
  From scheduling my appointment to finishing my PT plan for marathon training, PT Concepts has been amazing. Elina was very helpful over the phone and clearly explained the process and services. During PT, Logan Gerick helped me tremendously with my training recovery—he’s a true professional. I received new exercise routines, dry needling, and compression boots. Within a few weeks my issues were almost gone and I now feel very confident on hitting my race day pace. PT Concepts has everything you need to help athletes recover and reach their goals. 10/10 extremely professional and helpful
• DS

  David Simpson

  Dec 5, 2025
  5.0
  The team are exceptional! Been coming twice a week for the last 3 months as part of recovery from a broken ankle. Dina, Daria, Grant, John, and Neil are the best! They’re attentive and encouraging; tailoring my treatment plan as we go to get the best results. Just the right amount of challenge at each appointment.
• HB

  Heather Brown

  Aug 27, 2025
  5.0
  Great staff! Knowledgeable, friendly and funny. Loved going there! Thinking about breaking my other ankle just so I can go back🙃
• MH

  Michael Herrera

  Aug 23, 2022
  5.0
  Injured my back while lifting and needed a place that wasn’t just Chiro or Accupuncture. Dr Aurora and his team were referred to me by son’s high school coach since they had taken care of him and a number of the athletes. He wasn’t kidding, they have a bit of everything from Chiro, PT, Cryo, normatec, Accupuncture, cupping, etc.. I am not sure what they cannot fix. Everyone from the front desk staff, the backend team and the doctors have been great. A big Kudos and thank you to the amazing PT team: Eric, Nicole, Akash and previously Jerry. You guys got me back not only walking, but back at the gym and on the soccer field.
• AP

  Audrey Pruitt

  Jul 12, 2019
  5.0
  We found PTConcepts through Dr. Arora our chiropractor. He uses a combination of PT and chiropractic care to treat patients. Ketki and her team are absolutely amazing. She first started working with my 14 yo son when he jammed his hip when jumping hurdles. When he came in he could hardly walk without pain. Within a week Ketki and her team had him upright and with minimal pain. He has since been diagnosed with a very mild case of scoliosis and has been working on getting that in check before it gets too bad. In 2 months they have made major correction to his spine. After seeing the success of my son, I started being seen for pain in my neck and shoulder as well as plantar fasciitis. Ketki made a plan for my and got me started. Sydney and Cassie are fantastic to work with and so friendly. They are patient with those who struggle and give helpful tips on doing exercises at home as well. They make PT as enjoyable as it can be. Don't get me wrong, Ketki makes you work hard and has very high expectations (don't forget your shoes or you will get "the look!"), but she also has a great personality and she and her team are fun to be around. I never look at the clock when I am there, and it always goes by really fast. The front office staff is always friendly and everyone in the office knows us by name. The flexibility of appointment times makes scheduling easy and if I do need to change they are always quick to find me another time that works. I often have to bring my 11 yo and my 6 yo and everyone makes them welcome and enjoy talking to my boys. We all look forward to days we go to PT because of the friends we have made and because we feel so much better. This office is absolutely amazing!

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