Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.4
861 reviews
5 stars
671
4 stars
70
3 stars
28
2 stars
18
1 star
74
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, professional, and helpful throughout their visits.
Efficiency
Numerous reviews highlighted the quick service and minimal wait times, with many customers being in and out in a timely manner.
Mixed Experiences
While many had positive experiences, some customers reported issues with specific staff members being rude or unhelpful.
Cleanliness
The clinic was frequently noted as clean and well-maintained, contributing to a positive overall experience.
Communication Issues
Some reviews mentioned a lack of communication regarding wait times and procedures, indicating room for improvement in customer service processes.
- MDMcKenzie Davis1 day ago5.0They were efficient and professional. The front desk even went out of their way to help me with forms. 10/10 experience for me trying to get several preemployment tests done.
- LBLandon Bates1 day ago5.0Receptionist was very kind and professional, all staff was very respectful, and what I thought would take at least an hour only took about 30 minutes. Would highly recommend.
- RRRuthJan 6, 20265.0Both of the front desk employees were super nice and helpful such a great environment even tho I was at the urgent care. The doctor was very nice and understanding.
- CDCarla DillardJan 6, 20265.0I’ve had one of the most incredible experiences with Concentra—truly better than any other medical facility I’ve worked with. I began physical therapy in October 2025 after fracturing my fibula, and throughout three months of doctor visits and PT sessions, the care I received was exceptional. Everyone I encountered on both the medical and PT sides—Corwin, Shane, Sul, and Sarah—demonstrated outstanding professionalism and genuine compassion. Corwin and his staff were always friendly, welcoming, and attentive, making sure I was well taken care of at every visit. From my very first physical therapy session, Shane was intentional and proactive, creating a clear game plan focused on steady progress and recovery. It was evident that the entire team truly loves what they do, and that passion shows in the care they provide. While fracturing my fibula was certainly unfortunate, I’m incredibly grateful that it led me to such a caring and dedicated group of people at Concentra. If I ever had to go through this again, I’d only hope to be treated by a team just like them. Thanks, guys—and gal!
- PTPhin TarryJan 5, 20265.0You guys are amazing. The whole examinations and tests were done in less than 45mins. At one time I thought it was going to take me the entire day but never. Real business, good time management plus quality work.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 8756 Teel Parkway, Suite 350, Frisco, TX 75034, USA.
What are the hours of operation for Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Concentra Urgent Care accept insurance and what payment options are available?
Payments can be made via American Express, Cash, Check, Discover, MasterCard, and Visa.
What languages are spoken at Concentra Urgent Care?
English is the primary language spoken at this clinic.
Is Concentra Urgent Care affiliated with any professional organizations?
Yes, it is associated with the Urgent Care Association of America.
Can employers set up an account with Concentra for workers' compensation injury consultation?
Yes, employers can set up an account through the featured message link provided by Concentra for workers' comp injury consultation.
Which nearby places can clients visit for health and wellness services after a visit to Concentra Urgent Care?
Clients can visit Uni Sole Reflexology Massage or Massage on Main for massage and wellness therapies nearby.
Are there any nearby pet services close to Concentra Urgent Care?
Yes, Legacy Pet Grooming and Legacy Grooming are nearby pet service providers for your pet care needs.
What insurance agencies are located near Concentra Urgent Care for clients who might need insurance assistance?
Nearby insurance agencies include Aaron Wallick: Allstate Insurance and Scott Sandlin: Allstate Insurance.