Business Details
About
PediatricianHealth ClinicDoctor
Welcome to Children's Health Primary Care Centennial Frisco. Our friendly, experienced team welcomes you and your family to our practice.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Children’s Health Primary Care Centennial Pediatrics Frisco
5560 Independence Parkway, Frisco, TX
75035, United States
Hours
Reviews
4.1
179 reviews
5 stars
132
4 stars
3
3 stars
3
2 stars
5
1 star
36
What are people saying?
AI-generated from recent customer reviews
Quality of Care
Many customers praised the doctors for their thoroughness, knowledge, and ability to connect with both children and parents, particularly highlighting Dr. Newton, Dr. Smith, and Dr. McClendon.
Appointment Availability
Customers appreciated the ability to secure same-day appointments for sick visits, although some expressed frustration with the management of appointment scheduling and wait times.
Staff Interactions
While many reviews noted friendly and helpful staff, there were several complaints about the front desk being rude or unhelpful, indicating inconsistency in customer service.
Pricing Concerns
Several customers expressed dissatisfaction with rising costs and unexpected charges, particularly regarding wellness visits and additional services.
Vaccine Policy
Some reviews criticized the practice for not accepting patients who do not vaccinate, suggesting a need for clearer communication regarding their policies.
- BABrady & Sammy Jo AllenNov 4, 20255.0Dr. Smith is the best. He seems to know everything there is to know about prevention and intervention in pediatric medicine. We feel very fortunate to have our kids under his care. Highly recommend.
- JJJavierOct 27, 20251.0Unfortunately service has come down significantly since children's health acquired the practice and prices have increased. This is not for the professionals but for the systems and processes in place, plus the steep price increases
- JPJanelle PlourdeOct 23, 20255.0Absolutely love this clinic. Dr Nail is the best along with the other NPs and PAs that we have seen here in the past. I am almost always able to get a same day appointment and everyone is so kind! Thank you so much for such great care for my kiddos!
- PSPam SowellOct 17, 20255.0Dr. Crowe is an exceptional physician and communicator. She’s direct, thorough, and ensures that everything is clearly understood. She takes the time to get to know her patients on a personal level—I never feel rushed or like just another number. My teenager especially appreciates how Dr. Crowe speaks directly with her, taking time to explain each condition and treatment plan in a way that makes sense. She’s kind, welcoming, and truly professional. We feel very fortunate to have her as our doctor
- RZR ZSep 26, 20251.0AVOID!!! Dr. Crow has several one star reviews for a reason! She is highly unprofessional and has a terrible bedside manner. During our visit, my son was feeling scared about getting a throat swab- so she threatened him that if he didn’t open his mouth immediately, she’d get a nurse to come in and hold him down so they could forcefully swab his throat. Who says that to a sick, frightened child? I told her that this wasn’t necessary and that I’d talk to him so that I could ease his anxiety…to which she said that we needed to “hurry up because I have other patients and no more time for this”. Excuse me, but we waited in the waiting room and again in the exam room to see you…if you’re overbooked, then don’t lash out at your patients. Your management needs to handle appointments better in that case. Also, you’re being paid for your time- stop treating sick children like they’re an inconvenience, since you’re the one that decided to specialize in children’s medicine. Overall, a horrible experience. Dr. Crow makes Children’s Health look really bad- if this is the kind of doctor that they want representing them, then I’ll make sure to avoid their hospitals too and tell everyone that I know to do the same.
Frequently Asked Questions About Children’s Health Primary Care Centennial Pediatrics Frisco
How much is parking at Children’s Health Primary Care Centennial Pediatrics Frisco?
Free parking is available at Children’s Health Primary Care Centennial Pediatrics Frisco.
What are the operating hours of Children’s Health Primary Care Centennial Pediatrics Frisco?
The clinic is open Monday to Friday from 8:00 am to 12:30 pm and 1:30 pm to 5:00 pm, and on Saturday from 9:00 am to 12:00 pm. It is closed on Sundays.
Does Children’s Health Primary Care Centennial Pediatrics Frisco offer wheelchair accessible facilities?
Yes, the clinic has wheelchair accessible entrances, parking, seating, and restrooms.
Is parking available at Children’s Health Primary Care Centennial Pediatrics Frisco?
Yes, free onsite parking is available at the clinic's location at 5560 Independence Parkway, Frisco, TX.
What languages are supported by the staff at Children’s Health Primary Care Centennial Pediatrics Frisco?
The staff speaks English, Spanish, and other languages to accommodate diverse families.
How can I make an appointment at Children’s Health Primary Care Centennial Pediatrics Frisco?
Appointments are required and can be requested online via their appointment request page.
Are staff members at Children’s Health Primary Care Centennial Pediatrics Frisco fully vaccinated?
Yes, all staff members are fully vaccinated.
What payment options are accepted at Children’s Health Primary Care Centennial Pediatrics Frisco?
The clinic accepts American Express, Cash, Check, MasterCard, and Visa payments.
Where can I park when visiting Children’s Health Primary Care Centennial Pediatrics Frisco?
Free onsite parking is provided for visitors at the clinic.
Are there pediatric dental services near Children’s Health Primary Care Centennial Pediatrics Frisco?
Yes, nearby pediatric dental services include Brush365 and SaySmile Dental, which offer dental and pediatric dental care.
What nearby medical specialists are available near Children’s Health Primary Care Centennial Pediatrics Frisco?
Nearby specialists include Dr. Patti C. Huang (ENT), Frisco Family ENT, Dhawan Jasbir MD (endocrinologist), and Pulse Care Heart and Vascular.