Many customers praised the doctors for their thoroughness, knowledge, and ability to connect with both children and parents, particularly highlighting Dr. Newton, Dr. Smith, and Dr. McClendon.
Staff Friendliness
While many reviews noted the kindness and professionalism of the medical staff, several customers reported negative experiences with the front desk staff, describing them as rude and unhelpful.
Appointment Availability
Customers appreciated the ability to get same-day appointments for sick visits, although some expressed frustration with the scheduling process and the front desk's communication.
Billing Issues
There were complaints about unexpected charges and billing practices, with some customers feeling that the office was overly focused on billing rather than patient care.
LS
Lala Saleh
Jan 5, 2026
1.0
I have two kids and i am following up with Doctor newton and you can say i am paying allot to get information from the doctor
The doctor is look like busy and he was talking with me while he is standing and holding the door and his answer is take another appointment and i will check your daughter and he went and the nurse came saying you can leave and the check out is there
HH
Heather Harrison
Dec 10, 2025
5.0
We have been going to Centennial for 13 years and we love it. Staff is awesome, great communication and very friendly
BA
Brady & Sammy Jo Allen
Nov 4, 2025
5.0
Dr. Smith is the best. He seems to know everything there is to know about prevention and intervention in pediatric medicine. We feel very fortunate to have our kids under his care. Highly recommend.
JJ
Javier
Oct 27, 2025
1.0
Unfortunately service has come down significantly since children's health acquired the practice and prices have increased.
This is not for the professionals but for the systems and processes in place, plus the steep price increases
JP
Janelle Plourde
Oct 23, 2025
5.0
Absolutely love this clinic. Dr Nail is the best along with the other NPs and PAs that we have seen here in the past. I am almost always able to get a same day appointment and everyone is so kind! Thank you so much for such great care for my kiddos!
Frequently Asked Questions About Children’s Health Primary Care Centennial Pediatrics Frisco
How much is parking at Children’s Health Primary Care Centennial Pediatrics Frisco?
Free parking is available at Children’s Health Primary Care Centennial Pediatrics Frisco.
What are the operating hours of Children’s Health Primary Care Centennial Pediatrics Frisco?
The clinic is open Monday to Friday from 8:00 am to 12:30 pm and 1:30 pm to 5:00 pm, and on Saturday from 9:00 am to 12:00 pm. It is closed on Sundays.
Does Children’s Health Primary Care Centennial Pediatrics Frisco offer wheelchair accessible facilities?
Yes, the clinic has wheelchair accessible entrances, parking, seating, and restrooms.
Is parking available at Children’s Health Primary Care Centennial Pediatrics Frisco?
Yes, free onsite parking is available at the clinic's location at 5560 Independence Parkway, Frisco, TX.
What languages are supported by the staff at Children’s Health Primary Care Centennial Pediatrics Frisco?
The staff speaks English, Spanish, and other languages to accommodate diverse families.
How can I make an appointment at Children’s Health Primary Care Centennial Pediatrics Frisco?
Appointments are required and can be requested online via their appointment request page.
Are staff members at Children’s Health Primary Care Centennial Pediatrics Frisco fully vaccinated?
Yes, all staff members are fully vaccinated.
What payment options are accepted at Children’s Health Primary Care Centennial Pediatrics Frisco?
The clinic accepts American Express, Cash, Check, MasterCard, and Visa payments.
Where can I park when visiting Children’s Health Primary Care Centennial Pediatrics Frisco?
Free onsite parking is provided for visitors at the clinic.
Are there pediatric dental services near Children’s Health Primary Care Centennial Pediatrics Frisco?
Yes, nearby pediatric dental services include Brush365 and SaySmile Dental, which offer dental and pediatric dental care.
What nearby medical specialists are available near Children’s Health Primary Care Centennial Pediatrics Frisco?
Nearby specialists include Dr. Patti C. Huang (ENT), Frisco Family ENT, Dhawan Jasbir MD (endocrinologist), and Pulse Care Heart and Vascular.