Business Details
About
Home Health Care Service
For over 20 years, TheKey has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life.
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Reviews
4.9
76 reviews
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73
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- ECElizabeth ColeAug 13, 20205.0I have used Home Care Assistants since April of 2020. All of the staff have been competent. Friendly. Reliable. They have responsibly completed whatever my needs are expeditiously and with care. I am very dependent on their service and would highly recommend this service to anyone needing Home Health Care.
- LMLinda MckenzieApr 30, 20205.0This is a responsible and trusted company. I got a call from the ER telling me my dad had fsllen and was sent there from his senior center. They were ready to release him but he need home health care, to be set up first. I called Home Care assistance and they were able to send someone out that evening and provide 24 hours care for 4 days. My dad and I were very happy with the home health aides I would use this company again and also recommend there service.
- JHJames HouseDec 10, 20195.0Outstanding experience during a very difficult time. Home Care Assistance is first rate across the board. The care providers are very personable, compassionate, and caring. They are well trained, dedicated, and focused on providing excellent care. Our family felt complete confidence when we left our brother in their care. Will is outstanding. Caring, compassionate, competent and always available to ensure quality care was available in a very fluid situation. Excellence begins with Will and runs through the entire organization. Home Care Assistance has my strongest recommendation and will be the only company I call should the need for home care arise again. Thank you, Home Care Assistance.
- FTFrancine TaylorNov 7, 20195.0Home Care Assistance of Fort Worth has been a fantastic support for my elderly relative. The care givers are, first of all, very kind and compassionate, which is so important if you need to hire help for someone older. They are dependable and flexible as well. We have had very positive experiences with Stephanie and Rolisha, and our relative always looking forward to their visits! Will Frederick, the owner, has been supportive and pleasant from our very first conversation, as he spent a great deal of time and patience explaining how their services work. I did not experience this with other home care services I interviewed. Will and the caregivers are always professional, kind and supportive in every way possible. I could not give a more positive endorsement of Home Care Assistance of Fort Worth!
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.
If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What types of home care services does TheKey - Senior Home Care provide?
TheKey offers in-home care, respite care, senior personal care, elder care, companionship, and specialized care including memory care, Parkinson's, skilled nursing, stroke recovery, cancer care, and hospice.
Is TheKey - Senior Home Care available 24/7?
Yes, TheKey provides service 24/7, including holidays, weekends, evenings, and overnight.
How does TheKey protect clients from COVID-19?
They follow CDC and local safety protocols, provide appropriate PPE to caregivers, and most caregivers and care team members are fully vaccinated.
How can I contact TheKey - Senior Home Care?
You can call their main phone number at +1 682-289-0239 or email careteam@thekey.com for inquiries.
Does TheKey accept long-term care insurance for home care services?
It depends on your policy; TheKey is an approved provider with most major long-term care insurance carriers and offers free assistance navigating claims.
What advantages does using TheKey home care agency have over hiring a private caregiver?
TheKey provides insurance, manages caregiver scheduling and payroll, ensures reliable care with backup caregivers, and performs background checks, unlike private hires.
What is the address and where is TheKey - Senior Home Care located?
TheKey is located at 3601 NE Loop 820, Suite 104, Fort Worth, TX 76137, USA.
What nearby hotels are available if I am visiting TheKey in Fort Worth?
Nearby hotels include Fairfield Inn & Suites by Marriott Fort Worth/Fossil Creek, WoodSpring Suites Fort Worth Fossil Creek, Best Western Plus Fort Worth North, Courtyard by Marriott Fort Worth Fossil Creek, and Budget Suites of America.
Are there any preschools near TheKey - Senior Home Care for visiting families?
Yes, nearby preschools include The Little Learning Preschool and Cambridge Christian Academy.
What nearby businesses might provide helpful services when visiting TheKey - Senior Home Care?
Nearby services include Orkin Pest Control for home improvement, CLS Sustainable and Circle L Solar for solar installation, and Clinical Pathology Laboratories for medical testing.