Business Details
About
Diagnostic Radiology
Location
North Star Diagnostic Imaging
4951 Long Prairie Road, Flower Mound, TX
75028, United States
Hours
Reviews
4.5
402 reviews
5 stars
338
4 stars
22
3 stars1
2 stars6
1 star
35
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Feedback on staff is mixed; while many customers praised the friendliness and professionalism of the staff, there were several complaints about rudeness and unprofessional behavior from specific employees.
Efficiency
Many customers appreciated the quick and efficient service, noting minimal wait times and prompt procedures.
Billing Issues
Numerous reviews highlighted significant problems with the billing department, including poor communication, delays in processing refunds, and unexpected charges.
Facility Cleanliness
The facility is generally described as clean and well-maintained, contributing positively to the overall experience.
Patient Care
While many reviews praised the attentiveness and care provided by the medical staff, there were serious concerns raised about the quality of care in specific instances, particularly regarding radiologist oversight.
- JKJim KennedyJan 6, 20265.0Can't say anything bad. They're always on time and everyone is friendly. I've never had anything but good experiences.
- TSTina SpillmanDec 22, 20255.0Had a great experience with Nate. He works on Monday and Tuesday. Will go back if he is there.
- TMTabarek MohammedDec 6, 20255.0Great office and great staff. Liliana was great getting me scheduled and checking me in. Very friendly. The mri tech Jamal was quick and super nice. They were behind by few minutes he kept checking on me and giving me updates. Overall it was a great experience and the results came out super fast.
- APAbe PachikaraDec 2, 20255.0I had issues with an another diagnostics MRI facility up the road. This one was excellent. Great staff! It was a blessing.
- RRRichard ReederNov 17, 20255.0North Star Diagnostic Imaging was outstanding. The front desk staff were cheerful, polite, and incredibly welcoming. The entire visit was speedy and efficient, and the facility itself was spotless and well-organized. I was in and out in about 10 minutes, and the cost was surprisingly affordable. Overall, an exceptional experience that made the whole process easy and stress-free.
Frequently Asked Questions About North Star Diagnostic Imaging
What are the operating hours of North Star Diagnostic Imaging?
North Star Diagnostic Imaging is open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
Where is North Star Diagnostic Imaging located?
North Star Diagnostic Imaging is located at 4951 Long Prairie Road, Suite 105, Flower Mound, TX 75028, USA.
How can I contact North Star Diagnostic Imaging by phone?
You can reach North Star Diagnostic Imaging by phone at +1 972-899-5901.
Does North Star Diagnostic Imaging have an online presence?
Yes, you can visit their website at http://www.northstardiagnosticimaging.com and their Facebook page at https://www.facebook.com/northstarflowermound/.
What type of medical services does North Star Diagnostic Imaging provide?
North Star Diagnostic Imaging specializes in diagnostic radiology services.
Is North Star Diagnostic Imaging near any orthopedic specialists?
Yes, it is near Craig W. Goodhart, MD, an orthopedic surgeon at IAHCP, and OrthoTexas - Flower Mound, both offering orthopedic medical services.
Are there other healthcare providers close to North Star Diagnostic Imaging?
Nearby healthcare providers include Texas Health 4951 Long Prairie Rd (family practice and cardiology), Dr. Tim Shepherd, M.D. (weight loss and medical center), and Flower Mound Family Care Center.
What physical therapy options are available near North Star Diagnostic Imaging?
Nearby physical therapy providers include Wise Health-Cutting Edge Physical Therapy and ATI Physical Therapy, offering physical, occupational, and speech therapy.
Can patients access pharmacies or medical spas near North Star Diagnostic Imaging?
Yes, Long Prairie Pharmacy and The Skin Fix Med Spa are nearby, providing pharmacy services and medical spa treatments like laser hair removal.
Are there mental health or holistic wellness options close to North Star Diagnostic Imaging?
Yes, Neuroglow Ketamine Infusion Therapy offers counseling and mental health services, and Jill Kline provides naturopathic holistic care nearby.