Business Details
About
Diagnostic Radiology
Location
North Star Diagnostic Imaging
4951 Long Prairie Road, Flower Mound, TX
75028, United States
Hours
Reviews
4.5
384 reviews
5 stars
321
4 stars
21
3 stars1
2 stars
6
1 star
35
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Feedback on staff behavior is mixed, with some praising friendliness and professionalism, while others report rudeness and unprofessionalism, particularly from front desk staff.
Efficiency
Many customers appreciate the quick scheduling and efficient service, noting minimal wait times and prompt procedures.
Cleanliness and Comfort
The facility is generally described as clean and well-maintained, although some reviews mention discomfort during procedures and lack of privacy.
Billing Issues
Numerous complaints highlight problems with the billing department, including poor communication, unexpected charges, and difficulties in obtaining refunds.
Overall Experience
While some customers had positive experiences and would recommend the facility, others expressed disappointment and frustration, particularly regarding staff interactions and billing practices.
- RRRichard Reeder6 days ago5.0North Star Diagnostic Imaging was outstanding. The front desk staff were cheerful, polite, and incredibly welcoming. The entire visit was speedy and efficient, and the facility itself was spotless and well-organized. I was in and out in about 10 minutes, and the cost was surprisingly affordable. Overall, an exceptional experience that made the whole process easy and stress-free.
- EMElizabeth McConahayNov 3, 20255.0I love getting mammograms here. They provide a calm, safe atmosphere and typically run on time.
- MWMeagan WristenOct 17, 20251.0They no longer have the real sweet lady that did the mammograms. Instead there's a new gal and she isn't friendly and at one point was so rude I couldn't believe it. Also, a radiologist no longer looks at the mammogram right away. Instead she let me know that my dr would get the results in 5 - 7 days. I've never had to wait on results at any place before including here, but I guess they've changed things over the last year.
- KSKateraAnn ScottOct 15, 20251.0Ladies, if you have any immediate concerns about the health of your chest, please do not use this facility. I can’t speak of the skills of the doctors but the policy for the ultrasounds are not reliable. They only do these ultrasounds on Wednesdays from 9am-2pm and are apparently “back to back”. I came in 10 minutes late due to traffic and me not even being from this area (I live in Oak Cliff).. for some reason they sent me to this location super far out. Even with very few people in the waiting room my appointment was promptly cancelled. I will be using a different imaging center next time and I urge others to do the same if they have immediate concerns.
- RMRon MrgnOct 13, 20254.0The medical staff was attentive and professional. The office is nice and clean with up-to-date technology. I would recommend it to friend or colleague.
Frequently Asked Questions About North Star Diagnostic Imaging
What are the operating hours of North Star Diagnostic Imaging?
North Star Diagnostic Imaging is open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
Where is North Star Diagnostic Imaging located?
North Star Diagnostic Imaging is located at 4951 Long Prairie Road, Suite 105, Flower Mound, TX 75028, USA.
How can I contact North Star Diagnostic Imaging by phone?
You can reach North Star Diagnostic Imaging by phone at +1 972-899-5901.
Does North Star Diagnostic Imaging have an online presence?
Yes, you can visit their website at http://www.northstardiagnosticimaging.com and their Facebook page at https://www.facebook.com/northstarflowermound/.
What type of medical services does North Star Diagnostic Imaging provide?
North Star Diagnostic Imaging specializes in diagnostic radiology services.
Is North Star Diagnostic Imaging near any orthopedic specialists?
Yes, it is near Craig W. Goodhart, MD, an orthopedic surgeon at IAHCP, and OrthoTexas - Flower Mound, both offering orthopedic medical services.
Are there other healthcare providers close to North Star Diagnostic Imaging?
Nearby healthcare providers include Texas Health 4951 Long Prairie Rd (family practice and cardiology), Dr. Tim Shepherd, M.D. (weight loss and medical center), and Flower Mound Family Care Center.
What physical therapy options are available near North Star Diagnostic Imaging?
Nearby physical therapy providers include Wise Health-Cutting Edge Physical Therapy and ATI Physical Therapy, offering physical, occupational, and speech therapy.
Can patients access pharmacies or medical spas near North Star Diagnostic Imaging?
Yes, Long Prairie Pharmacy and The Skin Fix Med Spa are nearby, providing pharmacy services and medical spa treatments like laser hair removal.
Are there mental health or holistic wellness options close to North Star Diagnostic Imaging?
Yes, Neuroglow Ketamine Infusion Therapy offers counseling and mental health services, and Jill Kline provides naturopathic holistic care nearby.