Business Details
About
Urgent CareFamily Practice Physician
Right Care. Right Now. Right Here in Ennis.
Location
Hours
Reviews
4.5
169 reviews
5 stars
143
4 stars
4
3 stars
3
2 stars1
1 star
18
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers praised the friendly and caring demeanor of the staff, particularly the nurse practitioners and medical assistants.
Service Efficiency
Customers frequently noted the quick service and minimal wait times, with many being seen shortly after arrival.
Communication Issues
Several reviews highlighted problems with communication, particularly regarding appointment confirmations and prescription handling.
Facility Concerns
Some customers expressed frustration over the clinic's inability to perform lab tests, which they felt limited the quality of care.
Mixed Experiences
While many had positive experiences, there were notable complaints about specific staff members and inconsistent service quality.
- MMMarsha MurrayJan 2, 20261.0An urgent care clinic offers walk in treatment for non emergencies is what is stated on their site. We'll that is NOT the case, we were turned away and told to make an appointment. So this is not a place I recommend unless you need a sports physical
- KSKenny StallingsDec 6, 20251.0Visited the location and had an inhaler prescribed. Lost the inhaler 5 days later and they wanted me to come pay another copay just to get a refill for a person who had had asthma their entire life. Not a great experience. Just out to get money, no care about clients. Steer clear
- CMChristie MansfieldNov 12, 20255.0Clean offices. Friendly staff. Caring Nurse Practitioner
- WCWilliam CrowsonJul 31, 20251.0They'll shrug off your problem & send you somewhere else because they don't want to do their jobs. You're in the business of helping people? Or in the business of referring me to someone else because you won't? Which is it?
- RHRyan HollingsworthApr 22, 20235.0The staff was very friendly and short wait times.