Planned Parenthood - El Paso Health Center

Reviews

• CR

  Carlos Ruvalcaba

  Oct 22, 2025
  2.0
  Clinic has gone down hill, when it was at its Missouri Location it was much helpful and much cuter staff by the way. It used to offer free STD testing or low cost. Today I was lazily explained by the receptionist about costing. When I was exiting the clinic I was hit with a snack on $250 charge. I said can I do payments and she showed no passion or care and just said “I already explained to you” with a straight face. If you’re going to show no passion in your job atleast explain well at first and have compassion to people who misunderstood the payment. By the way Ms Receptionist Ozempic is free.
• AE

  Andrea Echiveste

  Oct 8, 2025
  1.0
  Staff was really rude, especially the house manager Miranda. Not understanding ,and my friend asked her a question on where she could go for the pharmacy and she was not helpful and being rude. She had asked simple questions. They also had her wait a lot to make the payment, she had to go up to them.
• SR

  Sarah Rosales

  Jun 13, 2025
  3.0
  They’re great, but they need to change their time schedule because I just went to pick up something at 3:30 pm and they were already closed.
• KK

  Kimberly Kendrick

  Jun 11, 2025
  1.0
  Sadly this facility has changed since they moved location . Starting by customer service they rude front desk never us to be like this. I would come here because of welcome the women are but guess things change. They old facility was old and always clean now they have a brand new location and they don’t maintain the place sanitary. Never have I seen someone else urine in the compartment before but I guess things changed. Restroom was dirty and you can tell they hadn’t cleaned it. Please don’t sit on the toilet even if it looks clean double check your soundings. The ma asked for my weight I told her i don’t know been going up and down weight. Usually someone turn the weight machine on yet this girl said okay the nurse will be right back. Never weighed me. Each time they get lazier all she had to du is turn on the scale. For the amount of money and customers come in help to this facility get treat this was is inappropriate. At least the nurse practitioner was nice and attentive.
• VM

  Victoria Martinez

  Dec 5, 2024
  1.0
  I went in today to get an IUD removed and saw Sandy Tran. She was very insensitive and claimed she couldn’t find my cervix and told me to go somewhere else, to get dressed, and to leave. She didn’t offer any pads or panty liners and left the room without saying thank you or have a good day. I was spotting with blood so I’m surprised she didn’t care to offer a pad or panty liner. I don’t recommend seeing Sandy because of her cold, stiff behavior. She claimed she is the only person who can remove IUD’s so I recommend asking PP if there is someone else who can help with this process.

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