Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.4
1,286 reviews
5 stars
980
4 stars
115
3 stars
47
2 stars
23
1 star
121
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many reviews praise the staff for being friendly and attentive, others report rude and unprofessional behavior from certain employees.
Efficiency
Several customers noted quick service and minimal wait times, although some experienced long waits and delays.
Professionalism
While many reviews highlight the professionalism of the staff, there are significant concerns regarding the demeanor of some medical personnel, with reports of condescension and lack of empathy.
Hygiene Practices
There are serious concerns raised about hygiene practices, particularly regarding cross-contamination during medical procedures.
- JRJesus RodriguezDec 29, 20255.0Great customer service
- JPJuan PonceDec 22, 20251.0Not a good experience, staff treats you like if they're doing you a favor, they seem to be mad, they're condescending.their customer service needs alot of work
- EDEnrique DiazDec 22, 20255.0Great place easy and fast
- AAA AguilarDec 15, 20255.0The team provided exceptional service; staff members were consistently polite and highly attentive.
- EGEnrique GonzalezDec 12, 20251.0They destroyed my trucking career, never again with this clinic
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in El Paso provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
It is located at 10961 Gateway Blvd. W, Suite 100, El Paso, TX 79935, USA.
What payment options does Concentra Urgent Care accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can employers set up accounts with Concentra Urgent Care?
Yes, employers can click the featured message link to set up an account.
What languages are spoken at Concentra Urgent Care?
Services are provided in English.
Is Concentra Urgent Care associated with any professional organizations?
Yes, it is associated with the Urgent Care Association of America.
What nearby medical centers are close to Concentra Urgent Care?
Nova Medical Centers and Cataract Vision Institute are nearby medical facilities you could visit before or after your appointment.
Are there any nearby physical or occupational therapy providers?
Yes, West Texas Therapeutic Services, which provides physical and occupational therapy, is near Concentra Urgent Care.
What car rental options are available near Concentra Urgent Care?
Hertz car rental agency is located nearby, which can be convenient if you need rental services around your visit.