Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.2
1,325 reviews
5 stars
947
4 stars
92
3 stars
53
2 stars
37
1 star
196
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers praised the staff for being friendly, professional, and helpful, although some reported rude behavior from specific front desk personnel.
Wait Times
Numerous reviews highlighted long wait times, often exceeding 3 hours, which frustrated many customers despite some noting quick service during their visits.
Service Quality
Overall, customers appreciated the quality of care provided by medical staff, with many expressing satisfaction with their medical examinations and treatments.
Facility Cleanliness
While some reviews mentioned a clean and well-organized environment, others reported issues with cleanliness and disorganization at the front desk.
Communication Issues
Several customers experienced poor communication regarding wait times and processes, leading to frustration and dissatisfaction.
- HHHelen HernandezNov 17, 20251.0Had an appointment at 9 am, I didn’t leave until a little after noon.
- ARAldo ruizNov 17, 20255.0Always fast and easy getting things done here. The Nurse Assistant that brought me in was very polite and respectful 😌
- LALatinam ANov 12, 20251.0Front receptionist is rude poor customer service. Do not come here for workmanship compensation excessive procedures to charge your insurance.
- ECE CarmonaOct 27, 20254.0Had to go for a random drug test, person at front desk didn't even greet, just asked what I was there for and took information and told me to wait for link to fill out. Didn't catch HIS name or I would have posted it. Nurse was friendly and respectful.
- LMlorena martinezOct 20, 20253.0Waiting is to long 3 hrs to see the doctor Not to many people in the waiting room. For the checking process no directions you need to wait for someone stop answering the calls so you can get help
Frequently Asked Questions About Concentra Urgent Care
What occupational health services does Concentra Urgent Care provide?
Concentra offers injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care in El Paso?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
It is located at 1610 N. Zaragosa Road, Ste. D1, El Paso, TX 79936, USA.
What payment options does Concentra Urgent Care accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is there wheelchair accessible restroom available at Concentra Urgent Care?
No, Concentra Urgent Care does not have a wheelchair accessible restroom.
Which languages are spoken at Concentra Urgent Care?
English is the primary language spoken at Concentra Urgent Care.
What should employers do to set up an account with Concentra?
Employers can click on the featured message link provided by Concentra to set up an account for worker's compensation injury consultation.
Are there nearby food options when visiting Concentra Urgent Care?
Yes, nearby food options include Boba Loca on Wheelz y Mas (bubble tea food truck), La Hacienda - Buffet Botanero Banda, Legendz Bar and Grill, and Señor Sushi USA.
What fitness facilities are close to Concentra Urgent Care?
Snap Fitness gym is located nearby and can be a convenient place for exercise before or after your visit.
Are there any financial service providers near Concentra Urgent Care?
Yes, nearby financial services include Lendmark Financial Services, PNC bank and ATM, Bitcoin Depot, Bitcoin ATM Teller El Paso - Coinhub, and Western Union money transfer services.