Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the staff for being friendly, professional, and attentive during their visits.
Customer Service
Feedback highlighted excellent customer service, with staff going above and beyond to assist patients.
Wait Times
Several reviews mentioned long wait times, with some customers expressing frustration over delays in service.
Cleanliness
The facility was frequently noted as clean and well-maintained, contributing to a positive experience.
Mixed Experiences
While many had positive interactions, some reviews pointed out unprofessional behavior from certain staff members, leading to a mixed overall experience.
RG
Rob G
Nov 17, 2025
5.0
Employees were very hopeful didn't take long to be seen.thankyou
ES
Edgar Santos
Nov 17, 2025
5.0
Staff great, very professional. They made me feel comfortable at every step of the process. Shoutout to the male patient care II, he was so nice with me.
JW
Jay Whitey
Nov 17, 2025
5.0
Overall really great experience. Showed up for a D&A test for my employer, check in was quick and efficient, testing just as smooth.
FP
Fainot Pierre
Oct 27, 2025
5.0
The staff is exceptionally friendly and always ready to assist. I would wholeheartedly recommend this place to anyone looking for a welcoming environment.
RH
Randy Hancock
Oct 13, 2025
5.0
The attending PA that saw me was very polite, professional, and conducive to my specific needs. Very patient friendly. Thank you.
Frequently Asked Questions About Concentra Urgent Care
What types of medical services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
It is located at 6320 Gateway Blvd. E, El Paso, TX 79905, USA.
What payment options are accepted at Concentra Urgent Care?
Concentra Urgent Care accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Are the facilities at Concentra Urgent Care wheelchair accessible?
No, the facility does not have wheelchair accessible restrooms.
Is Concentra Urgent Care associated with any professional organizations?
Yes, it is associated with the Urgent Care Association of America.
How can employers set up an account with Concentra for workers' compensation injuries?
Employers can set up an account by visiting the link provided in the featured message on Concentra's profile.
What nearby hotels can patients use when visiting Concentra Urgent Care?
Nearby hotels include Residence Inn by Marriott El Paso, Wingate by Wyndham El Paso, Wingate Inn & Suites, and Holiday Inn El Paso Airport, which offer convenient accommodation options.
Are there any nearby restaurants where patients can eat before or after their visit?
Yes, Taco Cabana, a Mexican restaurant, is located nearby and is an option for dining before or after your visit.
What nearby services could be helpful for patients visiting Concentra Urgent Care?
Nearby services include Spine & Rehab Specialists for additional physical therapy, Joe Bernal Insurance for insurance needs, and Visual Edge IT El Paso for IT support.