Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.4
1,138 reviews
5 stars
857
4 stars
100
3 stars
37
2 stars
26
1 star
118
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and attentive, with several specific mentions of individuals who went above and beyond.
Efficiency
Customers frequently noted the quick service and efficient processes, although some experienced longer wait times.
Professionalism
Overall, the staff were described as professional and courteous, though there were isolated reports of unprofessional behavior from some employees.
Cleanliness
The facilities were generally reported as clean and well-maintained, contributing to a positive experience.
Communication Issues
Several reviews highlighted problems with communication, particularly regarding wait times and staff attitudes, which affected customer satisfaction.
- JAJuan Aguilera6 days ago5.0Fine Great service
- JPJo PinonDec 29, 20255.0I was treated with much detail and concern. I was very thankful as I was feeling very poorly. I was tested for the flu and sure enough. In and out in one hour and 30 minutes. Was able to get my meds and home in bed in 2 hours. I just found me a new gem location for great customer service and care. Thank you Concentra ♥️
- AVA VDec 29, 20255.0Very fast and professional service. Loved how they are organized and to the point. Will recommend
- RZRafael ZavalaDec 23, 20255.0Friendly and helpful from desk
- APasher prenticeDec 16, 20255.0Process was quick and easy for the little wait time.
Frequently Asked Questions About Concentra Urgent Care
What types of medical services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
It is located at 6320 Gateway Blvd. E, El Paso, TX 79905, USA.
What payment options are accepted at Concentra Urgent Care?
Concentra Urgent Care accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Are the facilities at Concentra Urgent Care wheelchair accessible?
No, the facility does not have wheelchair accessible restrooms.
Is Concentra Urgent Care associated with any professional organizations?
Yes, it is associated with the Urgent Care Association of America.
How can employers set up an account with Concentra for workers' compensation injuries?
Employers can set up an account by visiting the link provided in the featured message on Concentra's profile.
What nearby hotels can patients use when visiting Concentra Urgent Care?
Nearby hotels include Residence Inn by Marriott El Paso, Wingate by Wyndham El Paso, Wingate Inn & Suites, and Holiday Inn El Paso Airport, which offer convenient accommodation options.
Are there any nearby restaurants where patients can eat before or after their visit?
Yes, Taco Cabana, a Mexican restaurant, is located nearby and is an option for dining before or after your visit.
What nearby services could be helpful for patients visiting Concentra Urgent Care?
Nearby services include Spine & Rehab Specialists for additional physical therapy, Joe Bernal Insurance for insurance needs, and Visual Edge IT El Paso for IT support.