Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.3
1,111 reviews
5 stars
810
4 stars
112
3 stars
37
2 stars
21
1 star
131
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers experienced a mix of quick service and long wait times, with some reporting being in and out quickly while others faced delays of over two hours.
Staff Professionalism
Feedback highlighted the professionalism and friendliness of most staff members, although some reviews pointed out unprofessional behavior from specific individuals.
Cleanliness
The facility was generally noted as clean and well-maintained, contributing positively to the customer experience.
Customer Communication
There were complaints about poor communication regarding wait times and service status, leading to frustration among some customers.
Overall Experience
While many customers had positive experiences and praised the staff, there were significant concerns regarding wait times and service efficiency.
- MMMatthew1 day ago5.0Excellent service.
- TTTiphani TonNov 10, 20255.0This office, while busy, is fast, concise, and amazing. The staff worked through issues with insurance that most offices would just have written off, the medical staff diagnosed the issue correctly and quickly. Everyone was friendly and patient yet moving with purpose so that you didn't feel rushed but you were aware they were actively working to help you and others. The wait time was long when I got there, but never once did I regret going. They were moving through a large number of people. I had gone to another urgent care before that, had a large wait time with no one else there, got the wrong diagnosis and felt ignored even when asking basic questions. Concentra was the polar opposite. Its now saved as our first choice of urgent care.
- P5Polecat 5Oct 20, 20254.0The facility was very polite and it was clean. There wasn't alot of clients there. I'm giving 4 stars due to the unexpected wait! Almost 2hrs before I was completely done!
- MSMarquain ShannonOct 20, 20255.0I called about a issue or a misprint, the girl was Nice and generous, told me she would get it handled and get back to me, gave her my number, Less then hr she called and said it was Handled. Really Respect that because it was an important issue. Thank u
- JLJ. L.Oct 20, 20255.0The process and check in was very easy and timely. Janershia was very helpful and nice during my visit. If there is a place to get a drug screen/physical, this is a reputable facility.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 814 E Camp Wisdom Rd, Duncanville, TX 75116, USA.
What are the operating hours of Concentra Urgent Care?
The center is open Monday through Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
What payment options does Concentra Urgent Care accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care affiliated with any professional associations?
Yes, it is associated with the Urgent Care Association of America.
Does Concentra Urgent Care offer services in languages other than English?
No, the services are offered only in English.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by visiting the link provided in the featured message on their website.
Which nearby medical center provides counseling and mental health services?
Nova Medical Centers, located nearby, offers counseling and mental health services.
What convenient stores are close to Concentra Urgent Care for quick stops?
7-Eleven, Tiger Mart, and Exxon are nearby convenience stores where customers can quickly shop or refuel.
Are there any dining options close to Concentra Urgent Care?
Yes, nearby dining options include Denny's for American breakfast, Taco Cabana for Mexican fast food, and Taco Bell for quick Mexican cuisine.