Concentra Urgent Care

4.4
774 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
725 S I-35 E, Denton, TX
76205, United States

Hours

Reviews

4.4
774 reviews
5 stars
581
4 stars
78
3 stars
18
2 stars
19
1 star
78

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and helpful throughout their visits.

Long Wait Times

Numerous reviews highlighted excessive wait times, with some customers waiting over 2 hours for simple procedures.

Efficiency Issues

Several customers noted that the facility appeared understaffed, leading to delays and inefficiencies in service.

Mixed Experiences

While many had positive interactions, some customers reported negative experiences with specific staff members, affecting their overall satisfaction.

Cleanliness and Environment

The facility was generally described as clean and organized, contributing positively to the customer experience.
  • BM
    Bertina Matthews
    Nov 17, 2025
    5.0
    Upon arrival the staffs up front were very welcoming.it was a bit of a wait, but with that being said, the staff up front, think her name is Vanessa, she made the wait easy and less stressful as she was so kind and professional to apologize for the wait. No one else took the initiative to do that. Showing your patients that you are concerned about their well-being and also their personal time, it goes along way! Not only that, I noticed they were short staffed and Vanessa stood in the gap to help in the front and back. I’m a team player at my job so it’s great when I can walk in another clinic and spot a team player. Awesome job Vanessa. We need more like you!
  • WW
    Walker Wilson
    Nov 17, 2025
    1.0
    Was rejected for a physical 20min before cutoff time and was told that appointments are not accepted. Returned the next day and physical took over 2 hours with less than 10min of actual procedural time.
  • ME
    michael eastlin
    Nov 10, 2025
    2.0
    Vanessa was a wonderful person! The doctor however was god awful her whole demeanor was terrible and she could’ve possibly made me lose a great job!!
  • AP
    Ashley Phelps
    Oct 27, 2025
    2.0
    I went into Concentra for pre-employment, physical and drug screening. They do not allow for appointments, so walk-in basis is all they allow. I think it is absolutely ridiculous that it took 2 1/2 hours to have those two things performed.
  • ME
    Mark Engel
    Oct 13, 2025
    1.0
    I had to wait too long - an hour and a half and people were being called back that I was there before them, because they only had one provider. When I asked, it was because the ones called back before me had previously been seen and had follow -ups. But the biggest reason for the 0 was the provider. She didn't talk and ask questions about why I'm taking a medication, but said she could not give me a successful physical until I got a letter from my doctor stating I was fine to drive. I just moved to the area, so it would take too long to get in with a new doctor, and my doctor I moved away from is on vacation for a week. Also, since I used a CPAP 5 years ago, she said I needed 90 days of readings or needed another sleep study before she could sign off for my physical. She didn't talk and ask questions but made assumptions that prevented me from getting my Dot physical on time, which means I will have to go to another provider and pay for another physical ($140) and go to the DMV and fill out a bunch of forms and pay $80 there. Basically your provider caused me to lose my CDL because the time lapse. I waisted $140 by coming there and left work early to do it. I'm not even driving now, but I wanted to keep my CDL current, because of how difficult it was to get it. Also, I may start coaching again in the future and need it to drive my teams to their games.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care in Denton provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care in Denton?

Concentra Urgent Care is open Monday through Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.