Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
The staff is frequently described as friendly, professional, and helpful, contributing to a positive experience for many customers.
Efficiency
Customers appreciate the quick service, with many noting minimal wait times and efficient processes.
Cleanliness
The facility is consistently reported as clean and hygienic, enhancing the overall experience for visitors.
Professionalism
While most reviews highlight the professionalism of the staff, there are some concerns regarding specific interactions with certain staff members.
Mixed Experiences
Some customers reported negative experiences related to specific staff attitudes and medical assessments, indicating inconsistency in service quality.
ES
Emerson Sandoval
Nov 17, 2025
5.0
La Srta Vanessa me atendió super bien y rápido, y Shelsi también fue muy profesional y educada, al tomar mi muestra. Muchas gracias.
BS
barrangton steele
Nov 12, 2025
3.0
Everything went well.
JD
James Duffy
Nov 10, 2025
5.0
very good 👍 great staff 👍
JI
Jose Ibarra
Nov 3, 2025
5.0
Good they were fast and efficient even that there system was down they still did everything manually and got me in and out
RP
Richard Perez
Oct 20, 2025
1.0
Went in for a dot physical and the assistant Dr that attended me based his all findings on his feelings not facts or any medical findings he said he FELT that I was at risk for sleep apnea he FELT that I needed to get a stress test done without asking how many times a week do I go to the gym (4) what type of foods do I eat what is my sleep schedule so now I’m out of $900 dollars because of his feelings not anything else very unprofessional and sad that they let so called Drs like this make these decisions 😡😡
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
What are the operating hours of Concentra Urgent Care in Dallas?
The center is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
It is located at 1450 Empire Central, Suite 100, Dallas, TX 75247, USA.
Is Concentra Urgent Care wheelchair accessible?
Yes, it has a wheelchair accessible entrance.
Are there any holiday closures for Concentra Urgent Care?
Yes, the clinic is closed on November 27, 2025, December 25, 2025, and January 1, 2026.
How can I contact Concentra Urgent Care by phone or fax?
You can call them at +1 214-905-5000 or fax at +1 214-905-5015.
Where can I find more information about Concentra Urgent Care's services online?
Visit their website at https://www.concentra.com/urgent-care-centers/texas/dallas/empire-central-urgent-care/ or their Facebook page at https://www.facebook.com/740470376044629.
What nearby medical facilities are located near Concentra Urgent Care?
Nearby medical facilities include Kai Medical Laboratory, RPH Labs, Neuropsychology - UT Southwestern, and several dental surgeons.
What corporate offices are located near Concentra Urgent Care?
Nearby corporate offices include U S Healthworks and SWAPA (Southwest Airlines Pilots Association).
What other services or businesses are near Concentra Urgent Care for visitors to consider?
Nearby are services like Hello MDs pharmacy and naturopathic holistic services, Fifty50 Studios for arts and event photography, and Empire Barbers & Ink for barber and tattoo services.