Concentra Urgent Care

4.4
419 reviews

About

Urgent CareOccupational MedicineMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Details

  • Wheelchair accessible entranceAvailable

Location

Concentra Urgent Care
1450 Empire Central, Dallas, TX
75247, United States

Hours

Reviews

4.4
419 reviews
5 stars
327
4 stars
33
3 stars
10
2 stars
6
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, professional, and helpful, contributing to a positive experience for many customers.

Efficiency

Customers appreciate the quick service, with many noting minimal wait times and efficient processes.

Cleanliness

The facility is consistently reported as clean and hygienic, enhancing the overall experience for visitors.

Professionalism

While most reviews highlight the professionalism of the staff, there are some concerns regarding specific interactions with certain staff members.

Mixed Experiences

Some customers reported negative experiences related to specific staff attitudes and medical assessments, indicating inconsistency in service quality.
  • ES
    Emerson Sandoval
    Nov 17, 2025
    5.0
    La Srta Vanessa me atendió super bien y rápido, y Shelsi también fue muy profesional y educada, al tomar mi muestra. Muchas gracias.
  • BS
    barrangton steele
    Nov 12, 2025
    3.0
    Everything went well.
  • JD
    James Duffy
    Nov 10, 2025
    5.0
    very good 👍 great staff 👍
  • JI
    Jose Ibarra
    Nov 3, 2025
    5.0
    Good they were fast and efficient even that there system was down they still did everything manually and got me in and out
  • RP
    Richard Perez
    Oct 20, 2025
    1.0
    Went in for a dot physical and the assistant Dr that attended me based his all findings on his feelings not facts or any medical findings he said he FELT that I was at risk for sleep apnea he FELT that I needed to get a stress test done without asking how many times a week do I go to the gym (4) what type of foods do I eat what is my sleep schedule so now I’m out of $900 dollars because of his feelings not anything else very unprofessional and sad that they let so called Drs like this make these decisions 😡😡

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.

What are the operating hours of Concentra Urgent Care in Dallas?

The center is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.