Concentra Urgent Care

4.4
783 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
8267 Elmbrook Dr, Dallas, TX
75247, United States

Hours

Reviews

4.4
783 reviews
5 stars
601
4 stars
59
3 stars
35
2 stars
19
1 star
69

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and helpful, although some reported instances of rudeness.

Wait Times

Feedback varied significantly on wait times, with some customers experiencing quick service while others reported long delays.

Facility Cleanliness

The facility was generally described as clean, but some customers noted issues with restroom availability.

Customer Service

Overall customer service received mixed reviews, with some highlighting excellent experiences while others reported poor interactions.

Efficiency

Several reviews mentioned efficient service, but there were also complaints about slow processes and understaffing.
  • KM
    Kiara Mallard
    Nov 17, 2025
    5.0
    Great services
  • TJ
    Tom Joad
    Oct 13, 2025
    5.0
    I mean, for about my 50th “random” DOT drug screen in 30 years of truck driving these folks make the experience pleasant. The last few visits I’ve been in and out within 20 minutes with a waiting room between empty and half full. The ladies here are very nice and professional. They make a dull task tolerable for sure.
  • KH
    Karnell Holmes
    Sep 22, 2025
    5.0
    I had to do a drug test for my job cause I’m a truck driver, and I was inactive and needed to get a test done before I can work again!!! So I came there and they were very helpful and very fast!!! Definitely was very happy cause I was able to start back to work only an hour after my visit!!!
  • EC
    Eric Chatman
    Sep 22, 2025
    5.0
    Everybody was very nice and professional and treated me very well.
  • TT
    Txn
    Sep 17, 2025
    5.0
    My experience with this office has far exceeded my experiences at the previous one/s. Jackie and Dr. Gregory provided me with exceptional assistance. I couldn’t have asked for more awesome and caring people. They are truly an asset to Concentra.

Frequently Asked Questions About Concentra Urgent Care

What types of services does Concentra Urgent Care provide?

Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located?

Concentra Urgent Care is located at 8267 Elmbrook Dr, Ste 100, Dallas, TX 75247, USA.