Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the staff for being friendly, professional, and helpful, although some reported instances of rudeness.
Wait Times
Feedback varied significantly on wait times, with some customers experiencing quick service while others reported long delays.
Facility Cleanliness
The facility was generally described as clean, but some customers noted issues with restroom availability.
Customer Service
Overall customer service received mixed reviews, with some highlighting excellent experiences while others reported poor interactions.
Efficiency
Several reviews mentioned efficient service, but there were also complaints about slow processes and understaffing.
KM
Kiara Mallard
Nov 17, 2025
5.0
Great services
TJ
Tom Joad
Oct 13, 2025
5.0
I mean, for about my 50th “random” DOT drug screen in 30 years of truck driving these folks make the experience pleasant. The last few visits I’ve been in and out within 20 minutes with a waiting room between empty and half full. The ladies here are very nice and professional. They make a dull task tolerable for sure.
KH
Karnell Holmes
Sep 22, 2025
5.0
I had to do a drug test for my job cause I’m a truck driver, and I was inactive and needed to get a test done before I can work again!!! So I came there and they were very helpful and very fast!!! Definitely was very happy cause I was able to start back to work only an hour after my visit!!!
EC
Eric Chatman
Sep 22, 2025
5.0
Everybody was very nice and professional and treated me very well.
TT
Txn
Sep 17, 2025
5.0
My experience with this office has far exceeded my experiences at the previous one/s. Jackie and Dr. Gregory provided me with exceptional assistance. I couldn’t have asked for more awesome and caring people. They are truly an asset to Concentra.
Frequently Asked Questions About Concentra Urgent Care
What types of services does Concentra Urgent Care provide?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 8267 Elmbrook Dr, Ste 100, Dallas, TX 75247, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
What payment methods are accepted at Concentra Urgent Care?
Concentra Urgent Care accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Which language is primarily spoken at Concentra Urgent Care?
English is the primary language spoken at Concentra Urgent Care.
Is Concentra Urgent Care affiliated with any professional organizations?
Yes, Concentra Urgent Care is associated with the Urgent Care Association of America.
How can employers set up an account with Concentra?
Employers can click the link on their website to set up an account for occupational health services and consultations.
What nearby medical facilities can customers find near Concentra Urgent Care?
Nearby medical facilities include Nova Medical Center and Hello MDs, a pharmacy and naturopathic holistic center, where customers can access additional health services.
Are there nearby dining options near Concentra Urgent Care?
Yes, customers can visit the Classic Cup Cafe nearby for dining options before or after their visit.
What nearby services can assist with printing or event planning around Concentra Urgent Care?
Today's Print Resource offers printing services and Tddc CBO provides event planning services close to Concentra Urgent Care, useful for business clients or staff.